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Motorized Pallet Jacks: Safe Operation - Streaming Video Training Program (08556)
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Motorized Pallet Jacks: Safe Operation - Streaming Video Training Program

Streaming Video Training Program provides training regarding the safe operation and dangers of the two most common types of motorized pallet jack trucks: "walkies" and "walkie-riders." Read more.

Product Code: 41361
List Price: $75.00


Note: When ordering Streaming Video Training Program, you will be provided a link to access the program you purchased. You will have 5 consecutive days to access the program starting from the time you click the link.

  • Streaming Video format allows trainers to conduct effective, affordable training wherever they have Internet access
  • Includes 5 days of access to the video plus downloadable Trainer's/Instructor's Guide, quizzes and answer keys, a training log and supplemental video content
  • Program is viewable from video-capable, internet-connected mobile devices such as an iPhone and iPad, as well as most Android tablets and phones
  • Helps meet the requirements of OSHA's Powered Industrial Trucks Standard 1910.178(l)
  • Takes a unique but practicable approach by focusing on the motorized pallet jack's use from the start of the work day until the end - including the potential dangers and hazards that operators face along the way
  • Length: Approximately 20 minutes


Product Code Description Language Format Copyright Date
Streaming Video - English
Streaming Video

What's Included

  • 20-Minute Video - Combines engaging video and editing technology with expertise from industry professionals at all levels
    • Introduction
    • Importance of Training
      • Motorized pallet jacks are just as numerous and pose the same kinds of hazards that forklifts do
      • Consequences if they’re misused or not operated properly
      • Operators need to be trained on the specific type of powered industrial truck they operate. If an operator is trained and certified to operate a forklift it doesn’t mean they’re automatically qualified to operate a motorized pallet jack
    • Operations and Controls
      • There are many different models of motorized pallet jacks offered by many different manufacturers
      • Most common models used in workplaces are “walkie” or “walkie-rider” models
      • Lift height and weight capacity vary by manufacturer and model but most can lift a load as high as 6 inches off the ground and can carry as much as 8,000 lbs
      • Steering handle regulates the lift, lower, speed, direction and braking
      • Common differences among manufacturers and models include:
        • Where the controls are located
        • How high the carriage can lift
        • Load capacity
      • It’s important that each operator be properly trained on the specific model they are about to use
    • Accidents
      • Most accidents are the result of an operator not following safe operating procedures or being unfamiliar with the controls of a specific model of pallet jack. Reported accidents include:
        • Pedestrians getting caught between the pallet jack and a fixed object
        • Pedestrians having their feet or toes run over
        • Pedestrians hit by a falling load (due to an unsecured load and/or too fast turn)
        • Operators engaging in horseplay such as riding on a walkie pallet jack
        • Operators are crushed or even killed by a pallet jack that rolls off the edge of a ramp or loading dock
    • Safe Operating Procedures
      • Pre-Use Inspection: The importance of inspecting the pallet jack prior to each use to ensure that any defects are reported and fixed before it is used
      • Getting a Load: Proper techniques on approaching and securing a load
      • Traveling with a Load: The “do’s” and “don’ts” when traveling with a load including safe travel heights, proper sight lines, correct hand positions on the controls, negotiating intersections, safe turning, and more
      • Navigating on ramps and inclines
      • Maneuvering in tight spaces
      • Delivering a Load: Safe operating techniques such as coming to a complete stop before lowering the load and making sure the forks are completely lowered before pulling out
      • Parking: Rules and what steps to follow when parking a pallet jack
      • End of Shift: Proper procedures for shutting down and storing a pallet jack for the next day’s use
    • Conclusion
  • Bonus Materials - Total running time: approximately 12 minutes
    • Review: Safe Operating Procedures (Running time: 7 minutes)
    • Note to Trainers (Running time: 5 minutes)
  • Trainer Guide
  • Quiz (with Answer Key)
  • Alternate Quiz (with Answer Key)
  • FAQs
  • Powerpoint® Presentation (1)
  • Learning Activity - Operations and Controls
  • Learning Activity - Data Plates
  • Learning Activity - Power Down
  • Evaluation Form - Daily Checklist
  • Evaluation Form - Operation Evaluation Form
  • Images (15)
  • Posters (2)

Order supplemental training materials not included with the Pay Per View option: Operator Handbook. Please allow time for delivery of supplemental training materials prior to your Pay Per View training session.

What's Covered

After completing this program, learners will understand critical information about:

  • The two most common types of motorized pallet jacks and their controls
    • "Walkies"
    • "Walkie-Riders"
  • Load and lift capacities
  • Common pallet jacks accidents
  • Safe operating procedures
    • Pre-use inspection tips
    • Picking up a load
    • Traveling with a load
    • Navigating on ramps and inclines
    • Maneuvering in tight spaces
    • Delivering a load
    • Parking safety
    • End of the day procedures


Free Recordkeeping Tool
Training documentation is essential – and sometimes required. Our free recordkeeping tool enables you to keep track of any training session on any topic – regardless of the training format you purchase.

You’ll know which employees trained on which topics and when. All you have to do is register now to get started.

Interested in a license to use J. J. Keller content on your intranet or LMS?
For a quote to use this training on your company intranet or learning management system, contact us at or 1-800-327-6868. Learn more.

System Req.


  • Windows 8, Mac OS X 10.12 (Sierra) or higher
  • Mobile App: Android v7 — Nougat (8/2016) and above, iOS v11 and above
  • Persistent, high-speed internet connection with at least 1.5Mbps download speed
  • Speakers or headphones
  • Pop-up blockers must be disabled
  • JavaScript must be enabled
  • Cookies must be allowed
  • Adobe Acrobat Reader 10 or higher


  • Windows: Internet Explorer 11, Edge Chromium, Google Chrome (latest version), Firefox (latest version)
  • Mac & Mobile App: Safari (latest version), Google Chrome (latest version), Firefox (latest version)

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