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J. J. Keller protects people and the businesses they run. You can trust our expertise across a wide range of subjects relating to labor, transportation, environmental, and worker safety. Our deep knowledge of federal and state agencies is built on a strong foundation of more than 100 editors and consultants and 70+ years of regulatory compliance experience.

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J. J. Keller protects people and the businesses they run. You can trust our expertise across a wide range of subjects relating to labor, transportation, environmental, and worker safety. Our deep knowledge of federal and state agencies is built on a strong foundation of more than 100 editors and consultants and 70+ years of regulatory compliance experience.

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MVR Monitoring Service

MVR Monitoring Service

The faster you're aware of your drivers' citations, suspensions and other negative events, the faster you can address the problem. With this service, we'll monitor your drivers' records all year round, notify you of high-risk behaviors as soon as we’re notified by the state, and quickly enroll those drivers in the appropriate corrective action training.

Expert Analysis & Advisement

Receive a Compliance Advisor

Get a dedicated Compliance Advisor who will monitor your drivers' MVRs for negative events and alert you based on the notification.

Run Baseline MVRs

Have baseline compliance levels established for your drivers for future benchmarking.

Receive Notification of an Event

Get notifications of negative events related to your drivers, including the MVR itself that we'll order from the state and audit for completeness and accuracy.

Enroll Drivers in Corrective Action Training

Your offending drivers will be enrolled in a high-impact J. J. Keller® training course targeted to correct the negative behavior.

Create Electronic Files

A centralized database will be established in our DataSense® portal of electronic driver records for all your drivers at all your locations.

Drill Down Into the Data

Get a breakdown of drivers' MVR by score categories and a listing of drivers in each of those categories.

Additional Supplemental Services

  • CSA Performance Suite
  • Driver Qualification File Management Service
  • Drug & Alcohol Program Management Service
  • Hours of Service Management

MVR Monitoring Service FAQs

Every state is different in what triggers a negative driving event. Most states trigger suspensions, revocations and convictions. Other triggers include status change, accidents, cancellations and withdrawals. We will report on all of the information monitored and provided by each state.

We offer a 49-state (and District of Columbia) solution. New Hampshire does not offer a driver monitoring solution. We recommend that clients with drivers holding a New Hampshire driver's license run MVRs on a 30- or 90-day interval, which we can manage via our automated systems. This will ensure timely identification of any issues.

You can choose to have all or a subset of your drivers enrolled in this service. You might select a subset if you want to monitor activity for drivers in highly-regulated states or are operating a focused safety program.

As soon as a negative event is processed by the state it is identified through the monitoring process. This triggers an MVR to be ordered and sent to us. Once we receive the MVR, you are notified within 24 hours. This time allows us to audit the MVR.

Note: Each state's monitoring process is different. Some will provide monthly updates regarding negative events while others provide daily updates (typically weekdays only). For a given state, you can find the monitoring update frequency here.

Guidance issued by the FMCSA regarding §391.25 (Annual Inquiry and Review of Driving Record) indicates the use of an Employee Notification Systems (ENS) generally meets the requirements of §391.25, including those provided by a third-party.

The J. J. Keller® MVR Monitoring Service meets the FMCSA requirements for all states except Arizona, California, Connecticut, Illinois, Indiana, Iowa, Maryland, New Hampshire, New Jersey, North Dakota, Oklahoma, Pennsylvania, South Dakota and Texas. For these states, the J. J. Keller MVR Monitoring Service orders an annual MVR for any driver where the last prior MVR in their file is more than 11 months old. In addition, the following states require an annual MVR order as part of the monitoring process:

  • California
  • Maryland
  • Michigan