With J. J. Keller® Drug & Alcohol Program Management Service, you won't waste time tracking down test results, reconciling invoices, or scrambling at year-end to meet the required testing percentages. Instead, you'll have the peace of mind that comes from knowing the job is being done right by an industry leader in compliance management. Rely on J. J. Keller to fully manage your DOT Drug & Alcohol Testing Program.
This comprehensive service includes:
The J. J. Keller® DOT Drug & Alcohol Program Management Service relieves you of the detailed tasks associated with managing a DOT compliant drug & alcohol program. You can focus on your day-to-day operations knowing that your testing is handled by experience Client Service Specialists who closely monitor your compliance.
Non-DOT Drug Free Workplace services also available.
Call us toll free at 888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the bottom of the page to learn more!
J. J. Keller Program Management vs. Common Programs
Many companies rely on third-party providers (TPA), or in-house resources to manage DOT-required drug and alcohol testing. Generally speaking, these programs are focused on the transactional functions of drug and alcohol testing and not the overall program management.
|Process Description||Common Programs||J. J. Keller||Considerations|
|Company DOT Drug & Alcohol Policy Review – assistance and management of DOT compliant policy.||Your company policy is the foundation for your drug and alcohol testing program, and should be reviewed regularly. Without an accurate, compliant policy in place, you could be putting your company at risk for non-compliance fines and litigation.|
|Company Reasonable Cause Supervisor Training Procedure Review||Our trained compliance experts can deliver Reasonable Suspicion training to your staff so they can determine whether to require a driver to undergo reasonable suspicion drug or alcohol testing.|
|Drug & Alcohol File Auditing and Retention||We'll perform a comprehensive initial audit, and ongoing auditing and maintenance to be sure your files are up to date. We'll retain your records per the DOT requirements, and help you prepare them for an audit/intervention.|
|Testing Paperwork Retention||Results||All Required||We image and retain all required testing paperwork so it's available when you need it. Easily query it on demand from your company's online portal, or request it from your client service specialist.|
|Non-Compliance Notification & Follow-Up (minimum requirements of §40 & 382)||We make sure you are notified of non-compliance issues, and we follow-up to be sure corrective action was completed.|
|Drug Pool/Consortium Management||J. J. Keller is a full service third party administrator. We maintain your company drug pool, or include your drivers in our consortium.|
|Random Selections||We ensure your random selections get pulled accurately, and you meet year-end testing requirements.|
|Collection Site Set-up – clinic site identification||We work directly with collection sites on your behalf to coordinate testing. We operate a nationwide network of clinics. If there's a clinic that's not on the list, we'll work to add them.|
|Collection Site Management – complete coordination and collaboration of clinic management, invoicing and error correction.||Your client service specialist will work directly with collection sites to be sure testing invoices are paid promptly, and overall service is satisfactory.|
|Supply & Distribution of Chain of Custody Forms||Using the wrong chain of custody form, or completing it incorrectly is a common weak link in drug and alcohol testing. We supply and distribute the proper forms to everyone involved.|
|Laboratory and Medical Review Officer (MRO) Services Coordination||Proactive||When you need a Medical Review Officer, we coordinate this process from start to finish.|
|Test Result Processing & Reporting||Proactive||We take the guesswork out of what test to use, who to test, and when to test.|
|Proactive Monitoring on all Outstanding Tests – coordination of all tests to resolution across all locations providing uniform adherence to DOT and company policy.||Your client service specialist will proactively monitor the status of all your testing, and work with your location managers to make sure tests are accurately completed.|
|Annual Statistical Tracking & Reporting||Keeping testing documentation and ensuring year-end testing percentages is critical to avoiding intervention or audit. We make sure your program is accurately maintained.|
|Dedicated Program Client Service Specialist||Varies||Experienced compliance specialists are assigned to work with your company. You'll know who to call when you need help, and we'll establish a positive working relationship you can count on. Our average services team member has been with us for over 15 years.|
|Invoice Reconciliation/Consolidation||You will receive one consolidated invoice for all involved services. We coordinate payment of clinics, lab and MRO on your behalf.|
|Regulatory Guidance||J. J. Keller's foundation is regulatory compliance. In addition to having dedicated client service specialists, our clients have access to DOT Transportation Safety editors and experienced safety consultants.|
Call us toll free at 888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the bottom of the page and we'll be in touch with you soon!
We make safety and compliance our business, so you can focus on yours. Find out how to get started, call us at: 888-473-4638 or fill out the form and we'll get in contact with you.