Product Review Guidelines
Please consider the following guidelines when submitting a product review:
- Keep your review focused on the product
- Provide specifics about why you like or dislike a product
- Avoid writing about customer service; contact us instead if you have issues requiring immediate attention
- Refrain from mentioning competitors or the specific price you paid for the product
- Do not include any personally identifiable information, such as full names
Product Questions & Answers Guidelines
Please consider the following guidelines when submitting a product question:
- Make sure your question is specifically about the product. We cannot give out regulatory advice.
- Do not include any personally identifiable information, such as full names
- Refrain from mentioning competitors or the specific price you paid for the product
- If applicable, include the product code
We reserve the right not to post your review and/or question for any reason, including, but not limited to, if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, "spam" content, foreign language, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews (or their authors) posted on the page
- Content unrelated to the product itself
The posting of your product review and/or question on JJKeller.com is intended to help other J. J. Keller customers make informed purchasing decisions. J. J. Keller product and service information is provided for informational purposes. While J. J. Keller attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. J. J. Keller disclaims all liability from any and all losses, damage, or injuries that may occur by using information contained in user-submitted content (including reviews and Q&As) when making decisions regarding the purchase of a product or service, either posted by employees of J. J. Keller or by visitors of JJKeller.com. All submitted reviews and/or questions are subject to the terms set forth in our Terms & Conditions.
If you have other feedback related to customer service issues, product selection, pricing, ordering, delivery, etc., please do not use the product review tool or Q&A tool to submit these concerns. Please contact our Customer Service Representatives during regular business hours at 1-877-564-2333. Or, visit our Contact Us page.