Hiring the right drivers and ensuring they also comply with driver qualification regulations is critical for the successful—and safe—operation of any company.
Quality hires are the first step. Making sure they're qualified in accordance with Parts 383 and 391 of the FMCSRs is the second. (View the Driver Hiring Checklist.) Maintaining driver qualification then follows.
Whether you need to hire someone new, rehire a driver, or maintain the driver qualification file of an experienced, veteran driver, J. J. Keller can help with a wide variety of information, including:
- Requirements for DQ files
- Best practices for hiring
- Dealing with rehires, owner-operators, temp drivers and others
- Frequently asked questions
- Pre-employment screening programs
Ensuring compliance with DQ requirements starts with good hiring practices and continues with ongoing maintenance of driver qualification files.
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- Frequently Asked Questions
- 10 Basic Rules of Driver Hiring
- Driver Qualification File Checklist
- Driver Hiring Checklist
- Six Steps to Qualifying New Drivers
- Pre-Employment Screening — Under the Microscope
- Your PSP Report Shows Future Employers How Safety-Conscious You Are
- Whitepaper: Insights on Today's Fleet Manager
- Whitepaper: The Big 5: Your Road Map for a Strong FMCSA Compliance Program
- Whitepaper & Encompass Demo: Strategies for Overcoming the Driver Shortage
- Whitepaper: DOT Audit Workbook - Assess Your Risk in the 7 BASICs
- Whitepaper: Expert Answers for Common DQ File Questions
Additional forms to properly document DQ information.
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Section 391.51 of the Federal Motor Carrier Safety Regulations details what a driver qualification file must contain.
The following documents are to be included for each regularly employed driver:
- Driver application for employment
- Motor vehicle record (MVR) from state(s), obtained at time of hire
- Road test form and certificate, or license or certificate accepted in lieu of road test
- Medical exam certificate or (for CDL/CLP drivers) MVR showing current medical certification status
- Verification that the medical examiner was listed on the National Registry of Certified Medical Examiners
- Annual motor vehicle record
- Annual review of driving record
- Annual list of violations
The following documents are also required, but are not applicable to all drivers:
- Documentation of any medical variance, exemption, or waiver
- Longer Combination Vehicle (LCV) Driver-Training Certificate
- Entry-level driver training certificate
Depending on the state you are operating in, additional items may be required.
Section 391.53 details additional information related to a driver’s three-year safety performance history, to be kept in a secure location with controlled access (these may be combined with the DQ file or kept separate):
- Driver’s written authorization to seek information about drug/alcohol testing history
- Response(s) received from previous employer(s) or documentation of efforts to obtain the information.
When a driver leaves a company and then returns, whether after one week or one year, there may be some items in his/her original Driver Qualification (DQ) or Driver Investigation History (DIH) file that can be reused, even though the DOT considers him/her to be a new hire.
The following items can be recycled from old files:
- Road test/certificate - if completed less than three years ago (see §391.33(a)(2))
- For non-CDL drivers:
- Medical certificate (DOT Medical Card) - if still valid
- A note that the Medical Examiner was on the National Registry of Certified Medical Examiner on the day of the exam.
- Information obtained from previous employers - if the information pertains to the three years that precede the rehire date and the inquiries sent to previous employers were in compliance with the current version of §391.23.
Items that need to be re-created:
- A new driver application needs to be completed using the rehire date as the point of reference.
- A motor vehicle report (MVR) needs to be requested to coincide with the rehire date. Applies to both CDL and non-CDL drivers. For CDL drivers, the new-hire MVR also serves as proof of current medical certification (even if the driver did not have a new exam during the absence). A note is also needed that the Medical Examiner was on the National Registry of Certified Medical Examiner on the day of the exam.
- Previous employer checks must be requested on any DOT-regulated employment during the absence.
Documents from the original files that are not reused must be retained in the same manner as if he/she never returned. Other items from first employment period are retained in the original file same as above, but can be purged three years from document execution dates.
The occasional, seasonal or intermittent employee would be someone who is on your payroll to drive during those times when you need extra help.
Even though they are not permanent or full-time, they still need to be fully qualified in accordance to Part 391 before they can get behind the wheel of your CMV. If you are subject to Part 382, these employees need to be a part of your DOT random alcohol and drug testing program. This means the whole gamut: pre-employment drug screens, pre-employment query of the CDL Drug and Alcohol Clearinghouse, DOT drug and alcohol background requirements, issuance of educational materials and your company policy, and placement in your random testing pool.
Many carriers keep these employees "active" rather than consider it a termination of employments. They are considered to be on an extended leave of absence or layoff, and this avoids having to wait on a pre-employment drug screen or create new documents as a rehire in the file.
The hiring process is a key element in creating a successful fleet. Establishing hiring standards provides you with a baseline of what you find acceptable. Not having documented hiring standards implies to anyone reviewing your operation (insurance underwriters, investigators, auditors, attorneys, etc.) that you have no baseline; you will hire anyone.
Many carriers concentrate their hiring standards on the driving requirements. Typical standards include limits on the number of accidents, suspensions, and citations.
As well as the driving requirements, carriers also set hiring standards pertaining to previous employment. How many previous employers an applicant has had combined with the reasons for leaving the previous employers are employment issues typically considered when determining hiring standards.
You must also keep in mind that in addition to the usual employment procedures required by federal and state laws, the Department of Transportation (DOT) has its own set of hiring requirements.
Documentation required by DOT
- Bus or truck driver-specific application for employment
- Motor vehicle (driving) records (MVRs)
- Road test form and certificate or photocopy of a CDL accepted in lieu of road test, or Road test form and certificate less than 3 years old accepted in lieu of road test
- Background investigation (Safety Performance History)
- Medical exam certificate (DOT Medical Card) and documentation of any variance from the medical standards, or MVR showing that CDL/CLP driver is currently certified
- Verification that medical examiner was listed on National Registry
Drug & Alcohol Documentation (if subject)
- Pre-employment drug screen result or documentation of pre-employment exception received from former employer(s)
- Educational materials and company policy issued to driver
- Inquiry to driver about positive DOT pre-employment tests over the past 2 years
- Pre-employment query of the CDL Drug and Alcohol Clearinghouse
Other, Non-DOT Hiring Documentation
- Medical exam form (required under DOT, but stored at the Medical Examiner's office)
- Form I-9
- Background Check
“Takes the guessing out!”
The snap out all-in-one driver qualification packet saved an enormous amount of time for me. Everything is right at your finger tips - and very easy for a new employee to understand.
I can always rely on JJ Keller to keep things up-to-date for me. I don’t have to worry about not being in compliance. I just order the driver folders, and they arrive quickly and have all the forms I need.
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It is easy to verify driver employment, accident history, and drug & alcohol history from previous employers with just one form.
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This [card] allows me to have all driver information at my fingertips so that I don't have to pull each file when needing information.
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This program is filled with good information that all new drivers need to hear.