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Driver Qualification File Management Service

Centralize your driver qualification files management and maintain DOT compliance. Read more.

Driver Qualification File Management Service (04695)
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The Driver Qualification (DQ) File Management Service minimizes your risk by helping you establish, organize, standardize and maintain your DOT driver documentation such as safety performance history form, motor vehicle reports (MVR) and driver application for employment.

We can also track and maintain any company-specific documents. A dedicated team works with you to manage your program.

"Since the beginning, my J. J. Keller Rep has given me her full attention, gone above and beyond and made very helpful suggestions. I have met my goal and my new branch location is 100% DQF compliant!"

— Jose Cavazos, Safety Manager, Hydrochem

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Overall Benefits

6 Great DQ File Management Service Benefits:

expiring file

100% Compliance

We keep track of your expiring file items and make sure things get updated. 170 items are audited in every DQ File. Your CSA Driver Fitness Scores will improve.


DOT Audit Support

We're here for you! We'll organize your files and provide guidance through the entire process. Feel confident in our track record of success.

Centralized files

Centralized Electronic DQ Files

All locations will qualify & maintain drivers in the same, consistent way. Your files will be securely stored electronically, accessible 24/7 in the J. J. Keller DataSense web portal.


Dedicated Help

Your knowledgable compliance specialist will help you understand how the regulations impact your business. We go the extra mile to keep qualified drivers on the road.


Big Time Savings

Let us take care of time-consuming recordkeeping, so that you have time for coaching and counseling your drivers.


Reduced Worry

Trust the compliance experts at J. J. Keller to keep your drivers qualified and reduce your regulatory risk.

Drive your business forward by keeping qualified drivers on the road. Contact a driver qualification specialist today!

How The Service Works

We Conduct DQ Audit & Provide Overview

J. J. Keller provides a comprehensive audit of your file contents to ensure compliance. This will establish your initial compliance levels that we will use to benchmark your progress.

We Create Electronic Files

We create a centralized driver database by establishing an electronic driver qualification file for each driver — all file contents are saved electronically, and you have access to them 24/7 in your secure J. J. Keller DataSense online portal. All your operating locations will be in one database.

We Provide Ongoing Notifications & Compliance

We perform ongoing daily auditing of your file contents to identify missing, expiring, and incomplete documents. You receive daily notifications of these compliance deficiencies and advanced notice of documents that will be expiring. Deficiencies and notifications are also available in the J. J. Keller DataSense web portal. By having full visibility of your fleet and staying on top of your driver paperwork, you'll be able to improve your CSA Driver Fitness scores!

Watch the 5 Common Driver Qualification File Mistakes Video:

You Monitor Your Compliance

Get 24/7 access to your driver information and reporting through the J. J. Keller DataSense web portal. A dashboard-style interface allows easy access to view compliance summaries, alerts and more! You'll have complete visibility to your compliance with powerful drill-down capabilities.

The J. J. Keller DataSense web portal will keep you informed of the compliance work we're managing on your behalf. In addition to working directly with your assigned compliance specialist, you can access this site to get immediate information on your compliance.

We Provide Audit Support

In the event of a DOT audit, we will support you through the entire process. We will provide instruction on how to present your records and be available for questions from you or the auditor.

We Help You Comply with the Drug & Alcohol Clearinghouse

J. J. Keller will help you understand and comply with the Clearinghouse regulation and how it impacts your fleet.

Get experienced help from a team that manages over 170,000 driver qualification files at any given time.

Additional Supplemental Services

Let J. J. Keller help you further your compliance with these optional services:

  • Motor Vehicle Report (MVR) Ordering (with standard or custom scoring)
  • DOT Employment Verification Ordering (Safety Performance History Records Request)
  • DOT Previous Employer Verification Service
  • National Registry Verification
  • Pre-Employment Screening Program (PSP) Service
  • California Employer Pull Notice (EPN) Program Service
  • Non-Regulated Driver File Management Service
  • CSA Performance Suite
    • Monitoring your roadside inspection and crash information is critical to maintaining your CSA scores. When you add on CSA Services, you can rely on us to:
      • Monitor roadside inspection activity daily
      • Ensure the accuracy of information
      • Enroll drivers in Corrective Action Training when needed
      • Handle DataQs challenges for you

Find out more about these Supplemental Services now!

Take a proactive approach to fleet compliance and safety. Contact a compliance specialist today!

Drug & Alcohol Clearinghouse

Beginning January 6, 2020, fleets will be required to query the DOT's new Clearinghouse database to identify CDL drivers who are prohibited from operating a commercial motor vehicle due to drug and alcohol violations. A query must be performed for each new driver hire, and annually for existing drivers. Fleets will also be required to report certain DOT drug and alcohol violations to the Clearinghouse database when they occur.

How We Can Help:

  • Track the driver signature and receipt of annual consent for all drivers who must comply with the Clearinghouse
  • Run limited queries on all CDL drivers according to the regulation
  • Pre-employment query on all potential new applicants as requested
  • Download the helpful Drug & Alcohol Clearinghouse Checklist
  • Track the policy addendum receipt and maintain instructions to help the driver consent to required queries
  • Run full queries as required due to the results found in the annual limited query
  • For clients of our DOT Drug & Alcohol Testing Program Management service, we can also report violations directly to the Clearinghouse on your behalf

Trust the experts to keep your drivers legally qualified to drive.


Our goal for each client is 100% compliance. Our compliance specialists will work with you to get your files into compliance in the best timeline for your company.

If you meet the requirements of a commercial motor vehicle, you may need a driver qualification. J. J. Keller offers Driver Qualification File services and help for owner operators and small fleets.

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Free DQ Resources

Learn more about this service to see how J. J. Keller can help protect your company, reduce your risk and improve your safety & compliance.


Expert Answers To Common Driver Qualification Questions

This whitepaper provides some of the more frequently asked questions and answers for your reference, including info on who needs a DQ file, who can administer a road test & more!



Free DQ Webcast Downloads

These webcasts feature J. J. Keller® Transportation Safety Editors Kathy Close and Daren Hansen as they discuss DQ file topics.

Product Questions & Answers

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