Motus is coming: Answers to the questions carriers are asking now

What do I need to do right now?

One of the most common concerns is whether companies need to do anything immediately. The answer is yes, but the actions are straightforward. The FMCSA has emphasized the importance of:

• Making sure your Portal account is active,
• Confirming the correct Company Official is listed, and
• Completing a biennial update so your information is accurate before it transfers into Motus.

These steps are critical because the new system will rely on existing data to populate your account.

Will this change the application process?

Another frequent question is whether Motus will change how companies apply for authority or manage their USDOT number. Over time, it will streamline these processes. Motus is designed to replace multiple legacy systems with a single dashboard where carriers can apply for authority, update company details, and manage registration status.

However, at the initial launch, many current requirements will remain the same. For example, there are no expected immediate changes to safety registration, MC numbers, or the BOC-3 filing process.

What do I need to know about identity verification?

Identity verification is another topic generating questions. Under Motus, users will need to complete a more robust verification process, including uploading identification and completing a facial scan using a mobile device. While this may sound unfamiliar, the intent is to reduce fraud and ensure only authorized individuals can access or update company records.

How about markings and identifiers?

Carriers are also asking whether anything about vehicle markings or identifiers will change. The USDOT number will remain the primary identifier, but Motus will introduce suffixes to clarify the types of registrations a company holds. These suffixes are strictly administrative and do not need to appear on vehicles.

Final thoughts

The biggest takeaway is that Motus is less about immediate disruption and more about preparation. Companies that take time now to confirm their access, verify their information, and understand the upcoming changes will be in the best position when the system officially launches.

The ultimate goal is a more secure, streamlined registration process, and early preparation will make that transition significantly easier.