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Kentucky CDL drivers told to use ‘My CDL’ portal for electronic submissions

State no longer accepting faxes or emails after September 30, 2017

Posted September 6, 2017

Kentucky commercial driver’s license (CDL) holders will no longer have the option of faxing or emailing CDL documentation to the state driver’s license agency as of October 1, 2017.

CDL holders will use one of two options to provide the necessary records to the Kentucky Division of Driver Licensing (DDL)—in person at a regional field office or through the “My CDL” document portal. The “My CDL” portal, which was launched in May, becomes the exclusive electronic means for Kentucky CDL drivers to submit paperwork to DDL.

Drivers will use the portal to:

Kentucky’s CDL Document Portal is accessible at

The website allows 24/7 access via any smartphone, PC, laptop, or tablet. CDL drivers will receive an email confirmation after submitting paperwork via the portal. Within 10 days of submission, they are alerted via email whether their reviewed documents meet federal guidelines or require further attention.

First-time users of the CDL documentation portal will be redirected to the Kentucky Business One Stop (KBOS) website to create an account. The KBOS accounts are used to gain access to the “My CDL” portal. The portal also allows access to file trucking taxes, renew vehicle registrations, purchase temporary permits, and perform additional functions electronically.

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