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J. J. Keller® Managed Services
Hand off time-consuming regulatory work to our skilled and tenured Managed Services team.
Partner with J. J. Keller® Managed Services to relieve your organization of time-consuming compliance management and recordkeeping for your drivers, vehicles and employees. By partnering with us, you'll have more time to focus on your day-to-day operations.
Service Areas
Let us qualify your drivers, monitor & audit your drivers' Hours of Service and manage a DOT-compliant drug and alcohol testing program for you, so you can focus on your business. We will help you make sure your FMLA program is in compliance, and that your employee training programs meet regulatory and company-specific requirements. Our team will manage your vehicle compliance and ensure your company is following all requirements, so you have more time to work on your core business.
Driver Compliance Services
Employee Compliance Services
Vehicle Compliance Services
Find out how J. J. Keller can help you meet your compliance goals.
Talk with a compliance specialist today at
Why Choose J. J. Keller?
You can confidently build your compliance program around our breadth of services. We bring our reputation and credibility to the table. After all, safety and compliance has been our business since 1953.
Regulatory Expertise
J. J. Keller's deep regulatory knowledge, combined with our industry leading services, are why clients exclusively rely on us to help them with all things safety or regulatory related. By working with us, you tap into an entire network of J. J. Keller specialists who will provide accurate information you can depend on.- More than 70 in-house regulatory subject-matter experts monitor regulations, provide interpretations, write and publish articles, and answer hundreds of compliance questions every day.
- Recognized leader in regulatory compliance help.
Improved Efficiency and Business Flexibility
As we monitor your compliance work, you'll have more time to work on other priorities and internal operations. Complying with heavily enforced regulations can reduce your chance of litigation, lower insurance costs, and build strong customer relationships.- When you partner with J. J. Keller, you join over 560,000 customers including 90% of the Fortune 1000® companies
- Over 95% of our clients stay with us year over year
Dedicated Associates
Clients work side-by-side with our regulatory compliance experts, who have an average of 10 years of service and are well versed in handling recordkeeping for large, complex organizations. They'll deliver services and solutions that minimize your specific risk areas and work with you to improve compliance processes and answer your questions.Compliance Data & Analytics
In the age of "big data", knowing how to act on your compliance information is more important than ever. As a client, you'll have access to flexible Business Intelligence reporting through the Client Information Center online portal where you can drill down to specific details, so you can take action to protect your employees and reduce your risk.Data Security
Rest assured, your data is extremely important to us. Each of our team members is trained in data security and must sign a legal confidentiality agreement. In addition, our on-staff privacy official maintains oversight of our written policy regarding the protection of client information.We'll keep your employees safe, protect your brand, and make regulations manageable. Learn more today by filling out the form below or by calling
Client Information Center Portal
The Client Information Center web portal will keep you informed of the compliance work we're managing on your behalf. In addition to working directly with your assigned Client Service Representative, you can access this site to get immediate information on your compliance.
Features to Improve Your Compliance:
- A dashboard style interface displays your compliance levels at-a-glance with links to details.
- Have direct access to details on specific employees, locations or records
- Access quick links to your Client Service Specialist
- Use the "Personal Assistant" feature to submit questions to J. J. Keller regulatory experts for answers or clarification
- Assign role-based security and access
- Self-manage employee lists, driver rosters, assets and more
- Always have regulatory news and information at your fingertips
- Reporting capabilities allow you to view data from different perspectives
- Easily identify issues requiring immediate attention
People & Technology:
The Client Information Center is a comprehensive compliance resource. The combination of this new technology, our robust online records imaging network, and the direction and oversight of your Client Service Specialist will help you run a safe and compliant operation.
Find out how J. J. Keller can help you meet your compliance goals.
Talk with a compliance specialist today at
Testimonials
The J. J. Keller® Driver DataSense® Service takes all of those really important driver data points and turns them into action. When you take the online portal and couple it with the greatest customer service in the industry, you truly have a game changer.
Having dedicated account reps at J. J. Keller makes it really easy for us to refer a community there and to stay in contact after documents have been submitted.
Since the beginning, my J. J. Keller Rep has given me her full attention, gone above and beyond and made very helpful suggestions. I have met my goal, and my new branch location is 100% DQF compliant!
During a recent DOT/FMCSA audit, the auditors were impressed that we had brought on J. J. Keller to help us manage the volume of documentation generated by our operations. Having J. J. Keller's support throughout the auditing process was extremely helpful and beneficial towards achieving a Satisfactory rating.
We'll keep your employees safe, protect your brand, and make regulations manageable. Learn more today by filling out the form below or by calling
Events
Apr 24
10:00AM
10:30AM
Compliance Brief: Unassigned Drive Time
Webcasts
One of the most common problems carriers have with electronic logging systems is dealing with unassigned driving events. However, due to a requirement in the ELD mandate rule, carriers MUST deal with it! In this webcast, you’ll learn what a carrier must do with unassigned driving time,how a carrier should manage it, and more importantly, why a carrier should be dealing quickly and decisively with any unassigned driving time that makes it to the back office.
May 01
8:00AM
2:30PM
DOT Essentials - A Green Book Review for the Fleet Professional
Executive Seminars - Bloomington, IL
Join J. J. Keller experts for this complimentary educational seminar on DOT Fundamentals for the entry-level fleet professional! You'll gain a valuable explanation of the Code of Federal Regulations/Federal Motor Carrier Safety Regulations using your free copy of the J. J. Keller FMCSR "green book" as a reference tool. This seminar will be highly beneficial for safety professionals just entering the fleet industry or those who simply need a refresh on the regs! Come early for an ELD Bonus Session on “Hours of Service and Managing Your Operation with ELDs”! Learn about the latest updates on ELD enforcement, the risks of non-compliance, how to manage your data and exposure, and tools to help you manage your compliance program beyond the ELD.” Use the link or call 800-843-3174 x8150 to register.
May 01
1:00PM
2:00PM
ELDs and IFTA: Making recordkeeping & audits easier
Webcasts
Join us for an in-depth discussion of the ins and outs of Hours of Service/IFTA/IRP recordkeeping and how electronic logging devices are transforming your recordkeeping processes.
If you want to pass an audit of your compliance with HOS regulations, the International Fuel Tax Agreement (IFTA), and/or the International Registration Plan (IRP), you need to have a comprehensive recordkeeping program.
From logs and supporting documents to fuel receipts and distance records, the status of your paperwork could spell the difference between passing the audit with flying colors or being assessed penalties, losing customers, and receiving an unsatisfactory safety rating.
May 03
10:00AM
11:00AM
Do You Operate Interstate or Intrastate? The answer may surprise you
Webcasts
It seems like a fairly straightforward issue. Interstate transportation involves a vehicle crossing borders and operating in two or more jurisdictions; if a truck never leaves a state, it must be performing intrastate motor carriage. Surprisingly, this is not always true. The FMCSA provides a definition of interstate transportation and it encompasses more than just if a truck or driver ever leave a state - the intent at the time of shipment is key.
During this webcast, you'll learn:
• The FMCSA’s definition of interstate transportation;
• The factors that can either blur or clarify the lines between intrastate and interstate travel;
• What compliance rules apply; and
• The impact on fleet legalization.
We'll also leave time for a Q&A session with our DOT experts!
May 09
10:00AM
11:00AM
How to Survive Roadcheck 2018: A Fleet Manager's Guide
Webcasts
Roadside inspections remain to be the primary enforcement tool of the FMCSA. The data generated from these inspections gives the FMCSA, transportation industry, and most importantly, you and your company, all of the data you need to be compliant with Federal Motor Carrier Safety Regulations. But even more than that, this data can also contribute to your bottom line by pointing out areas that threaten your profit through a drop in productivity, the cost of intervention, and unplanned maintenance cost.
Areas of discussion during the webcast include:
•How vehicles are selected for inspection
•The roadside inspection process
•Roadside inspection data
•ELDs and roadside inspections
This one-hour webcast will include a question and answer session.
May 10
10:00AM
11:00AM
Driver Qualification Town Hall: Hot topics in DQ file management
Webcasts
Ensuring that commercial motor vehicle drivers are fully qualified at all times can be a confusing and daunting task, but it’s vital if you want to avoid the fines, penalties, and liability that can result from noncompliance.
If you’ve got questions, we’ve got answers!
Join us as we discuss the most commonly asked questions and “pain points” concerning the management of driver qualification (DQ) files, including:
•DQ File Basics
•Road Tests
•Safety Performance History
•Medical Certification
•Driving Records (MVRs)
•Non-Compliance
We'll also leave time to take your questions during our live Q&A.
May 15
8:00AM
2:30PM
DOT Audits - What You Need To Know
Executive Seminars - Cincinnati, OH
Join J. J. Keller experts, Safety Consultant, Steve Frisch and Sr. Account Executive, Steve Sage for this complimentary educational seminar on DOT Audits for the experienced fleet professional! You'll gain valuable information on DOT audit prevention strategies, guidance on implementing FMCSA's "Safety Management Cycle" within the CSA Seven Basics and how to take your safety programs to the next level - beyond compliance! Call 800-843-3174 x8150 to register now.
May 15
10:00AM
11:00AM
Must-Have Electronic Reports to Improve Compliance & Operations
Webcasts
ELDs and AOBRDs can generate more reports than you could effectively use. So which critical, few reports can provide actionable information to enhance your compliance, safety, and efficiency in the age of electronic hours of service?
This webcast will provide insights on the following:
•Updating policies and procedures to the age of electronic hours of service.
•Which reports will help improve compliance and reduce falsification with electronic logs?
•Which reports will help improve safety results?
•Which reports will improve efficiency and help lower costs?
•How will using exception reporting help protect our company from the impact of litigation?
May 17
10:00AM
11:00AM
Driver Qualification and the Power of J. J. Keller® Encompass®
Webcasts
The process of driver qualification can be overwhelming. Hiring the right drivers and ensuring their credentials comply with the regulations is critical for the successful and safe operation of every company.
This new webcast will provide a basic overview of the driver qualification regulations and a demonstration of J. J. Keller® Encompass®, a proven fleet management system that supports thousands of fleets by providing compliant, centralized, cloud-based management of the driver qualification process.
May 17
1:00PM
2:00PM
Roadside Inspections: What to expect
Webcasts
Roadside inspections remain to be the primary enforcement tool of the FMCSA. The data generated from these inspections gives the FMCSA, the transportation industry, and most importantly you and your company, the direction you need to take in order to be compliant with Federal Motor Carrier Safety Regulations. But even more than that, this data can also contribute to your bottom line by pointing out areas that threatens your profit through unplanned maintenance cost, a drop in productivity, and the cost of intervention.
With the annual nationwide roadside inspection blitz taking place the first full week of June 2018, a heightened awareness on the importance of a clean roadside inspection is in order. Join us as we help you prepare for one of the most common and yet more meaningful cost prevention and safety events in today’s transportation industry.
May 22
8:00AM
2:30PM
DOT Essentials- A Green Book Review for the Fleet Professional
Executive Seminars - Hollywood, FL
Join J. J. Keller experts for this complimentary educational seminar entitled DOT Essentials: A Green Book Review for the Fleet Professional! You'll gain fresh insights and review the essential requirements for fleet compliance as found in the Code of Federal Regulations/Federal Motor Carrier Safety Regulations using your free copy of the J. J. Keller FMCSR "green book" as a reference tool. This seminar is highly beneficial for seasoned safety professionals and those just entering the fleet industry. Come early for the ELD Bonus Session on “Hours of Service and Managing Your Operation with ELDs”! Get the latest updates on ELD enforcement and guidance on submitting successful DataQs, managing your electronic data, and tools to take your compliance program beyond the ELD. Use the link or call 800-843-3174 x8150 to register.
May 22
8:00AM
2:30PM
DOT Essentials - A Green Book Review for the Fleet Professional
Executive Seminars - Austin, TX
Join J. J. Keller experts for this complimentary educational seminar entitled DOT Essentials: A Green Book Review for the Fleet Professional! You'll gain fresh insights and review the essential requirements for fleet compliance as found in the Code of Federal Regulations/Federal Motor Carrier Safety Regulations using your free copy of the J. J. Keller FMCSR "green book" as a reference tool. This seminar is highly beneficial for seasoned safety professionals and those just entering the fleet industry. Come early for the ELD Bonus Session on “Hours of Service and Managing Your Operation with ELDs”! Get the latest updates on ELD enforcement and guidance on submitting successful DataQs, managing your electronic data, and tools to take your compliance program beyond the ELD. Use the link or call 800-843-3174 x8150 to register.
May 23
10:00AM
11:00AM
Hiring Standards: Background Checks
Webcasts
There are many regulations, best practices, and processes in use for hiring drivers at carriers. Mostly, they all have one goal, and that goal is to hire safe drivers for the company. One key step in any hiring process is conducting thorough background checks.
This webcast will cover the required background checks, as well as optional background checks, a carrier should consider using to make sure they are hiring safe drivers.
May 24
10:00AM
11:00AM
Hiring Standards: Screening Protocols
Webcasts
There are many regulations, best practices, and processes in use for hiring drivers at carriers. Mostly, they all have one goal, and that goal is to hire safe drivers for the company. One key step in any hiring process is conducting thorough background checks.
This webcast will cover the required background checks, as well as optional background checks, a carrier should consider using to make sure they are hiring safe drivers.
Jun 05
8:00AM
2:30PM
DOT Audits - What You Need To Know
Executive Seminars - Milwaukee, WI
Join J. J. Keller experts, Safety Consultant, Steve Frisch and Account Executive, Tony Giombetti for this complimentary educational seminar on DOT Audits for the experienced fleet professional! You'll gain valuable information on DOT audit prevention strategies, guidance on implementing FMCSA's "Safety Management Cycle" within the CSA Seven Basics and how to take your safety programs to the next level - beyond compliance! Call 800-843-3174 x8150 to register now.
Jun 05
8:00AM
2:30PM
DOT Audits - What You Need To Know
Executive Seminars - Hartford, CT
Join J. J. Keller experts, Safety Consultant, Jeana Hysell Account Executive, Eric Canestrari for this complimentary educational seminar on DOT Audits for the experienced fleet professional! You'll gain valuable information on DOT audit prevention strategies, guidance on implementing FMCSA's "Safety Management Cycle" within the CSA Seven Basics and how to take your safety programs to the next level - beyond compliance! Call 800-843-3174 x8150 to register now.
Jun 12
8:00AM
2:30PM
DOT Audits - What You Need To Know
Executive Seminars - Atlanta, GA
Join J. J. Keller experts, Safety Consultant, Steve Frisch and Account Executive, Gary Owen for this complimentary educational seminar on DOT Audits for the experienced fleet professional! You'll gain valuable information on DOT audit prevention strategies, guidance on implementing FMCSA's "Safety Management Cycle" within the CSA Seven Basics and how to take your safety programs to the next level - beyond compliance! Call 800-843-3174 x8150 to register now.
Jul 18
10:00AM
11:00AM
Entry Level Driver Training and Onboarding
Webcasts
A driver’s basic job is to get from origin to destination without loss, damage, or delay. This means knowing where you are going, counting and securing your cargo (or actually loading it in certain situations), inspecting your vehicle when required to make sure it keeps running and is safe, driving safely, complying with the applicable regulations, and delivering your cargo on time and in good condition, and completing the necessary paperwork along the way. To be able to accomplish all of these tasks safely and efficiently, drivers must be trained by their carriers. How and when you conduct that training is up to you.
In this webcast, we will look at what a driver training program should include, how the training should be delivered, and establishing a training schedule.
Jul 19
10:00AM
11:00AM
Driver Scorecarding and Development
Webcasts
Once developed, an effective scorecard can be used as the basis for bonus and incentive programs, as a driver development and improvement tool, and as a mechanism to compare the driver’s performance to on-going employment standards. However, an ineffective scorecard can lead to confusion, the wrong message being sent to the drivers, and even unneeded driver turnover.
In this webcast, we will discuss how to develop and implement an effective driver scorecard and how to avoid pitfalls that can create problems with the scorecarding.
Oct 17
10:00AM
11:00AM
Hours of Service- Fatigue Management
Webcasts
In this session we will discuss the hours-of-service regulations as they stand today and any official action that might be underway to change them. We will also look at other methods used counter fatigue, and where information can be found to help you develop a cohesive fatigue management program.
Oct 18
10:00AM
11:00AM
How to Survive a DOT Audit
Webcasts
In this webcast we will discuss the different types of investigations conducted by the Federal Motor Carrier Safety Administration (FMCSA) and the regulations and processes involved in a FMCSA investigation (audit), including:
•The selection process used by the Federal Motor Carrier Safety Administration to select carriers for investigation
•The “six factors,” including the required records used in each factor
•The selection method used by the investigator when deciding which drivers and vehicles to audit
•The audit scoring/carrier safety ratings
We will also discuss the how to prevent an audit, latest news related to auditing, the top violations discovered during audits, and the steps necessary to be prepared for an audit.
I'd like to learn more!
We make safety and compliance our business, so you can focus on yours. Find out how to get started, call us at: 888-473-4638 or fill out the form and we'll get in contact with you.
