The Driver Qualification (DQ) File Management Service minimizes your risk by helping you establish, organize, standardize and maintain your DOT driver documentation such as safety performance history form, MVR and driver application for employment.
We can also track and maintain any company-specific documents. A dedicated team works with you to manage your program.
"Since the beginning, my J. J. Keller Rep has given me her full attention, gone above and beyond and made very helpful suggestions. I have met my goal and my new branch location is 100% DQF compliant!"— Jose Cavazos, Safety Manager, Hydrochem
First, J. J. Keller provides a comprehensive audit of your file contents to ensure compliance. This will establish your initial compliance levels that we will use to benchmark your progress.
Second, we create a centralized driver database by establishing an electronic driver qualification file for each driver — all file contents are saved electronically and you have access to them 24/7 in your secure Client Information Center (CIC) online portal. All your operating locations will be in one database.
Lastly, we perform ongoing daily auditing of your file contents to identify missing, expiring, and incomplete documents. You receive daily notifications of these compliance deficiencies and advanced notice of documents that will be expiring. Deficiencies and notifications are also available in the Client Information Center. By having full visibility of your fleet and staying on top of your driver paperwork — you'll be able to improve your CSA Driver Fitness scores!
In the event of a DOT audit, we will support you through the entire process. We will provide instruction on how to present your records, and be available for questions from you or the auditor.
Get 24/7 access to your driver information and reporting through the J. J. Keller® Client Information Center. A dashboard-style interface allows easy access to view compliance summaries, alerts and more!
The Client Information Center web portal will keep you informed of the compliance work we're managing on your behalf. In addition to working directly with your assigned Client Service Specialist, you can access this site to get immediate information on your compliance.
For drivers involved in interstate commerce, it’s based on the definition of “Commercial Motor Vehicle” from §390.5 and includes drivers operating in any area that is open to public travel.
There’s no way to erase these types of violations, so you may be cited if it’s caught by an auditor. To minimize the damage, show a good faith effort to comply. Don’t try to hide the violation as it’s considered falsification. You may want to document in the file that you know about the violation and have taken steps to correct it.
J. J. Keller audits 176 data points in each file. Our compliance specialists are trained to audit to the regulations. Simply having a document in the file does not equal compliance.
Our goal for each client is 100% compliance. Our compliance specialists will work with you to get your files into compliance in the best timeline for your company.
You are sent notifications for any compliance deficiencies and advanced notice of expiring documents.
You can access each driver qualification file through the J. J. Keller® Client Information Center. Through the online client portal, you can view images of each document, notice of expiring documents and metrics by location.