J. J. Keller® Driver Qualification File Management Service

Maintain compliance with FMCSR Part 391 and have consistent, centralized management of your driver qualification administration. Read more.

J. J. Keller® Driver Qualification File Management Service (04695)
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The Driver Qualification (DQ) File Management Service minimizes your risk by helping you establish, organize, standardize and maintain your DOT driver documentation such as safety performance history form, MVR and driver application for employment.

We can also track and maintain any company-specific documents. A dedicated team works with you to manage your program.

"Since the beginning, my J. J. Keller Rep has given me her full attention, gone above and beyond and made very helpful suggestions. I have met my goal and my new branch location is 100% DQF compliant!"

— Jose Cavazos, Safety Manager, Hydrochem

I'd like to learn more!

Our services are priced based on your specific needs. Find out how J. J. Keller can help you meet your compliance goals. Talk with a compliance specialist today at: 888-473-4638 or fill out the form and we'll get in contact with you.

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First, J. J. Keller provides a comprehensive audit of your file contents to ensure compliance. This will establish your initial compliance levels that we will use to benchmark your progress.

Second, we create a centralized driver database by establishing an electronic driver qualification file for each driver — all file contents are saved electronically and you have access to them 24/7 in your secure Client Information Center (CIC) online portal. All your operating locations will be in one database.

Lastly, we perform ongoing daily auditing of your file contents to identify missing, expiring, and incomplete documents. You receive daily notifications of these compliance deficiencies and advanced notice of documents that will be expiring. Deficiencies and notifications are also available in the Client Information Center. By having full visibility of your fleet and staying on top of your driver paperwork — you'll be able to improve your CSA Driver Fitness scores!

In the event of a DOT audit, we will support you through the entire process. We will provide instruction on how to present your records, and be available for questions from you or the auditor.

Watch the Safety Success Story – J. J. Keller & Cintas Corporation:


Supplemental Services to Save You Time

NAPBS logo

As a client of one of our driver qualification compliance services, you can choose from several supplementary services that will further improve your fleet's DOT compliance program:

  • Motor Vehicle Report (MVR) Ordering
  • Motor Vehicle Report (MVR) Scoring
  • DOT Employment Verification Ordering (Safety Performance History Records Request)
  • National Registry Verification
  • Pre-employment Screening Program (PSP) Service
  • California Employer Pull Notice (EPN) Program Service
  • DOT Physical Appointment Scheduling

Find out more about these Supplemental Services now!

Call us toll free at 1-888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the bottom of the page and we'll be in touch with you soon!

This service is a combination of J. J. Keller's Driver Qualification File Management Service with CSA and roadside inspection monitoring to ensure that driver-based compliance deficiencies are properly identified for correction. This combination emphasizes the Driver Fitness and Unsafe Driving BASICs which are often compliance gaps that go unnoticed. DQ Platinum will help you establish and maintain lower CSA scores, reduce exposure to risk and litigation, and save you valuable time.

DQ Platinum includes the full Driver Qualification File Management features, and also daily roadside inspection and driver-based CSA monitoring.

We provide you daily notification of roadside inspections and inspected drivers and provide Driver Acknowledgement Letters for all drivers receiving inspection violations. This allows you to be proactive and address inappropriate driver behavior immediately. In addition, we audit CSA Driver Fitness violations and make necessary reconciliation with your DQ file documentation including administration of your DataQ challenges as needed.

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Get 24/7 access to your driver information and reporting through the J. J. Keller® Client Information Center. A dashboard-style interface allows easy access to view compliance summaries, alerts and more!

The Client Information Center web portal will keep you informed of the compliance work we're managing on your behalf. In addition to working directly with your assigned Client Service Specialist, you can access this site to get immediate information on your compliance.

You'll Have:

  • 24/7 access to all documents
  • Complete visibility to your compliance
  • Powerful drill down capabilities

Call us toll free at 1-888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the bottom of the page and we'll be in touch with you soon!

Who needs a Driver Qualification file?

For drivers involved in interstate commerce, it’s based on the definition of “Commercial Motor Vehicle” from §390.5 and includes drivers operating in any area that is open to public travel.

  • Interstate commerce and
  • GVWR, CGWR, GVW or GCW of 10,001 lbs. and greater;
  • Designed to transport 9+ passengers (including driver) for compensation;
  • Designed to transport 16+ passengers not for compensation; or
  • Placarded for hazmat

What do you do if something is missing from a DQ file?

There’s no way to erase these types of violations, so you may be cited if it’s caught by an auditor. To minimize the damage, show a good faith effort to comply. Don’t try to hide the violation as it’s considered falsification. You may want to document in the file that you know about the violation and have taken steps to correct it.

When is a Motor Vehicle Report (MVR) needed?

  • At time of hire
  • Annually
  • For CDL drivers, within 15 days of every exam
    • §391.23, §391.51

Managed Services

Managed Services

Let our experienced team of compliance professionals work with you to handle time-consuming compliance management for your drivers, vehicles and employees. Our specialists provide real ROI by eliminating internal costs and paying close attention to your compliance.

Consulting Services

Consulting Services

Get tailored regulatory expertise at your site. Our veteran consultants bring their deep compliance and best practice knowledge to you. You can rely on our expertise in regulations enforced by DOT, OSHA, EPA, DOL and hundreds of state agencies.

Technology Solutions

Online Services

Choose our cloud-based technology to help you manage your workplace and fleet, with anytime, anywhere access. All online services offer a dashboard and easy navigation, to keep you always abreast of regulatory compliance.

Product Questions & Answers

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