J. J. Keller® Driver Qualification File Management Service

Maintain compliance with FMCSR Part 391 and have consistent, centralized management of your driver qualification administration. Read more.

J. J. Keller® Driver Qualification File Management Service (04695)
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The Driver Qualification (DQ) File Management Service minimizes your risk by helping you establish, organize, standardize and maintain your DOT driver documentation such as safety performance history form, MVR and driver application for employment.

We can also track and maintain any company-specific documents. A dedicated team works with you to manage your program.

"Since the beginning, my J. J. Keller Rep has given me her full attention, gone above and beyond and made very helpful suggestions. I have met my goal and my new branch location is 100% DQF compliant!"

— Jose Cavazos, Safety Manager, Hydrochem

I'd like to learn more!

Our services are priced based on your specific needs. Find out how J. J. Keller can help you meet your compliance goals. Talk with a compliance specialist today at: 888-473-4638 or fill out the form and we'll get in contact with you.

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First, J. J. Keller provides a comprehensive audit of your file contents to ensure compliance. This will establish your initial compliance levels that we will use to benchmark your progress.

Second, we create a centralized driver database by establishing an electronic driver qualification file for each driver — all file contents are saved electronically and you have access to them 24/7 in your secure Client Information Center (CIC) online portal. All your operating locations will be in one database.

Lastly, we perform ongoing daily auditing of your file contents to identify missing, expiring, and incomplete documents. You receive daily notifications of these compliance deficiencies and advanced notice of documents that will be expiring. Deficiencies and notifications are also available in the Client Information Center. By having full visibility of your fleet and staying on top of your driver paperwork — you'll be able to improve your CSA Driver Fitness scores!

In the event of a DOT audit, we will support you through the entire process. We will provide instruction on how to present your records, and be available for questions from you or the auditor.

Watch the Safety Success Story – J. J. Keller & Cintas Corporation:

Call us toll free at 1-888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the top of the page and we'll be in touch with you soon!

Get 24/7 access to your driver information and reporting through the J. J. Keller® Client Information Center. A dashboard-style interface allows easy access to view compliance summaries, alerts and more!

The Client Information Center web portal will keep you informed of the compliance work we're managing on your behalf. In addition to working directly with your assigned Client Service Specialist, you can access this site to get immediate information on your compliance.

You'll Have:

  • 24/7 access to all documents
  • Complete visibility to your compliance
  • Powerful drill down capabilities

Call us toll free at 1-888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the top of the page and we'll be in touch with you soon!

Who needs a Driver Qualification file?

For drivers involved in interstate commerce, it’s based on the definition of “Commercial Motor Vehicle” from §390.5 and includes drivers operating in any area that is open to public travel.

  • Interstate commerce and
  • GVWR, CGWR, GVW or GCW of 10,001 lbs. and greater;
  • Designed to transport 9+ passengers (including driver) for compensation;
  • Designed to transport 16+ passengers not for compensation; or
  • Placarded for hazmat

What do you do if something is missing from a DQ file?

There’s no way to erase these types of violations, so you may be cited if it’s caught by an auditor. To minimize the damage, show a good faith effort to comply. Don’t try to hide the violation as it’s considered falsification. You may want to document in the file that you know about the violation and have taken steps to correct it.

When is a Motor Vehicle Report (MVR) needed?

  • At time of hire
  • Annually
  • For CDL drivers, within 15 days of every exam
    • §391.23, §391.51

How many data points do you audit in my files?

J. J. Keller audits 176 data points in each file. Our compliance specialists are trained to audit to the regulations. Simply having a document in the file does not equal compliance.

How quickly can I get my DQ file in compliance?

Our goal for each client is 100% compliance. Our compliance specialists will work with you to get your files into compliance in the best timeline for your company.

How often do I get alerts?

You are sent notifications for any compliance deficiencies and advanced notice of expiring documents.

How do I access my files?

You can access each driver qualification file through the J. J. Keller® Client Information Center. Through the online client portal, you can view images of each document, notice of expiring documents and metrics by location.

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