J. J. Keller® DOT Diagnostic Audit & Assessment

A best practice approach that goes beyond a traditional audit. Read more.

J. J. Keller® DOT Diagnostic Audit & Assessment (08662)
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Get unparalleled insight into your safety and compliance performance with the new DOT Diagnostic Audit & Assessment.

You'll understand the status of your Safety & Compliance efforts and the risks you may face based on an objective, on-site third party audit. This service includes:

  • FMCSR Audit
  • Safety Management Assessment
  • CSA Performance Review
  • Best Practice Evaluation
  • J. J. Keller Performance Rating

You will receive an overall J. J. Keller Performance Rating based on an on-site proprietary evaluation of over 550 safety and compliance areas.

You can use the rating to benchmark your operation among your facilities, and compare your results to best-in-class fleets or our average fleet profile.

You'll receive a detailed, proprietary report of our findings that can help you prioritize your work to minimize your risk exposure.

I'd like to learn more!

Our services are priced based on your specific needs. Find out how J. J. Keller can help you meet your compliance goals. Talk with a compliance specialist today at: 888-473-4638 or fill out the form and we'll get in contact with you.

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We work with you at your facilities to understand your operation and define objectives. We conduct a 3rd party independent review of your Compliance Operations and your Safety Operations to create a diagnostic assessment.

CSA Performance Review
We go over your CSA scores in all seven BASICs: Crash Indicator, Driver Fitness, Hazmat Compliance, Hours of Service Compliance, Vehicle Maintenance, Unsafe Driving & Controlled Substances/Alcohol.

Compliance & Safety Audit
We thoroughly assess your safety management policies and processes.

Compliance Audit

  • Vehicle Maintenance
  • Accident Management
  • Driver Logs
  • Hazmat
  • Drug & Alcohol Program
  • Driver Qualification Files

Safety Assessment

  • Policies & Procedures
  • Roles & Responsibilities
  • Qualification & Hiring
  • Training & Communication
  • Monitoring & Tracking
  • Meaningful Action

Best Practice Evaluation
You'll have an understanding of best practices for safety and compliance, and an evaluation of your performance against best-in-class fleets.

  • Current Best Practice Review
  • Recommended Implementation of Best Practices

Call us toll free at 888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the bottom of the page and we'll be in touch with you soon!


During the audit and assessment, a J. J. Keller Advisor will score your fleet in over 500 areas. Those scores will then be compiled into a J. J. Keller Performance Rating, which measures your risk exposure and performance against other fleets, your other locations and your future progress.

Fleets will also be given a complete report of their diagnostic audit and assessment, details of the individual scores, recommendations for making short- and long-term improvements, and the guidance of J. J. Keller's regulatory specialists.

Our team of regulatory specialists will work with you onsite to:

  • Define objectives
  • Audit and assess fleet performance
  • Prioritize actions
  • Design solutions
  • Implement solutions
  • Measure and monitor results

Gain a competitive advantage with an accurate view of your overall safety and compliance. Using J. J. Keller’s Fleet Performance Methodology, your company can:

  • Ensure compliance
  • Reduce accidents & liabilities
  • Control insurance premiums
  • Increase profitability
  • Improve CSA scores
  • Mitigate serious risk
  • Adopt industry best practices

Call us toll free at 888-473-4638 for a no-obligation discussion. Or, if you prefer, fill out the form at the bottom of the page to learn more!


  • Motorcoach & Bus Safety Compliance Assessments
    • This program provides you with a dedicated J. J. Keller Advisor who works on-site at your facilities providing a comprehensive review of your company's DOT program. We identify your greatest risk areas for improvement and recommend corrective actions, helping you limit your exposure to litigation and CSA intervention.
    • This Compliance Assessment includes:
      • Audit of fleet records and CSA data - We specifically evaluate the target areas identified by the FMCSA's Motorcoach Safety Action Plan:
        • Driver Fatigue/Hours-of-Service
        • Driver Behavior
        • Vehicle Maintenance
        • Operator Oversight
        • Crash Avoidance Measures
        • Occupant Protection
      • Complete Safety Management Controls review – The following factors will be included in our review of your safety management controls:
        • Factor 1, General - §387 & 390: Carrier Responsibilities: Insurance Requirements and Accident Reporting
        • Factor 2, The Driver - §382, 383, & 391: Driver Qualification Files, Content and Update Procedures - Drug/Alcohol Testing Policy and Procedures
        • Factor 3, Operational - §392 & 395: Driver Logs, Preparation, Hours of Service, and Falsification Violations
        • Factor 4, Vehicle - §393 & 396: Vehicle Maintenance Records, Content and Update Procedures
        • Factor 5, Hazardous Materials - §397, 171-177, & 180 (if appropriate): Handling, Shipping, and Transporting Processes
        • Factor 6, Accidents (recordables) - Accident Ratio
      • Written Executive Summary Report includes a summary of your compliance levels as well as a remediation plan to correct risk areas and improve your overall compliance.
  • Hazardous Materials Compliance Assessment
    • If you ship, receive or transport hazardous materials, your company must be in compliance with the requirements of the hazardous materials regulations, provide employees with the proper, required training, and follow the guidelines when preparing shipments. How can you make sure you're doing everything right — before you get a knock on the door? Part of the solution for many hazmat shippers, receivers and transporters is scheduling an on-site assessment for Hazardous Materials Compliance.
      • The process review will help you:
        • Evaluate your performance under the hazardous materials regulations
        • Pinpoint compliance issues
        • Establish action plans to correct deficiencies and improve overall compliance
        • Demonstrate your concern for safety compliance
      • The primary components of the process review include:
        • Opening Meeting/Discussion – During this meeting, our consultant will meet with your key personnel to identify and discuss policies, procedures, and other important information that should be considered as part of this process review.
        • The Paperwork Review – The consultant will evaluate and collect information on the protocol and existing procedures for the receipt, procurement, handling, and shipping of hazardous material products.
        • Visual Process Review – During this portion of the process review, the consultant will review the hazardous materials processes that impact employee activities and product classification.
        • Summary & Discussion – Upon completion, the findings will be discussed with your key personnel. In an advisory capacity, the consultant will review problems identified in your current processes and offer best practice solutions.
        • Reporting – A brief summary report will be provided that will outline our findings and provide best practice solutions.
  • DOT Compliance Audit (traditional FMCSR audit)
    • We review your fleet for compliance with the FMSCR, and according to the CSA BASICs.
    • We look at both areas, because carriers that are selected for a "comprehensive review", will be audited according to the traditional DOT audit factors.
Managed Services

Managed Services

Let our experienced team of compliance professionals work with you to handle time-consuming compliance management for your drivers, vehicles and employees. Our specialists provide real ROI by eliminating internal costs and paying close attention to your compliance.

Consulting Services

Consulting Services

Get tailored regulatory expertise at your site. Our veteran consultants bring their deep compliance and best practice knowledge to you. You can rely on our expertise in regulations enforced by DOT, OSHA, EPA, DOL and hundreds of state agencies.

Technology Solutions

Online Services

Choose our cloud-based technology to help you manage your workplace and fleet, with anytime, anywhere access. All online services offer a dashboard and easy navigation, to keep you always abreast of regulatory compliance.

Product Questions & Answers

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