Driver Qualification (DQ) & Hiring
Hiring the right drivers and ensuring they also comply with driver qualification regulations is critical for the successful - and safe - operation of any company.
Quality hires are the first step. Making sure they're qualified in accordance with Parts 383 and 391 of the FMCSRs
Whether you need to hire someone new, rehire a driver, or maintain the driver qualification file of an experienced, veteran driver, J. J. Keller can help with a wide variety of information, including:
- Requirements for driver qualification files
- Driver qualification issues - rehires, owner-operators, temp drivers
- Frequently asked questions
- Best practices for hiring
- Pre-employment screening programs
Ensuring compliance with DQ requirements starts with good hiring practices and continues with ongoing maintenance of driver qualification files.
- 10 Basic Rules of Driver Recruiting
- Driver Qualification File Checklist
- Driver Hiring Checklist
- Frequently Asked Questions
- National Registry of Certified Medical Examiners rule is finally here
- Whitepaper: Transportation Management Through Leadership
- Whitepaper: FLSA for Motor Carrier
- Webcast: Driver Qualification and the Power of Encompass
Section 391.51 of the Federal Motor Carrier Safety Regulations details what a driver qualification file must contain.
The following documents are to be included in a driver qualification file for each regularly employed driver:
- Driver's application for employment
- Motor vehicle record (MVR) from state(s), obtained at time of hire
- Road test form and certificate, or license or certificate accepted in lieu of road test
- *Medical exam certificate or (for CDL/CLP drivers) MVR showing current medical certification status
- Verification that the medical examiner was listed on the National Registry of Certified Medical Examiners (for all exams after May 20, 2014)
- Annual motor vehicle record
- Annual review of driving record
- Annual list of violations
The following documents are also required, but are not applicable to all drivers:
- Documentation of any medical variance, exemption, or waiver
- Longer Combination Vehicle (LCV) Driver-Training Certificate
- Entry-level driver training certificate
Depending on the state you are operating in, additional items may be required.
Section 391.53 details additional information related to a driver’s three-year safety performance history, to be kept in a secure location with controlled access (these may be combined with the driver qualification file or kept separate):
- Driver’s written authorization to seek information about drug/alcohol testing history
- Response(s) received from previous employer(s) or documentation of efforts to obtain the information.
When a driver leaves a company and then returns, whether after one week or one year, there may be some items in his/her original Driver Qualification (DQ) or Driver Investigation History (DIH) file that can be reused, even though the DOT considers him/her to be a new hire.
The following items can be recycled from the old driver qualification file:
- Road test/certificate - if completed less than three years ago (see §391.33(a)(2))
- Medical certificate (DOT Medical Card) - if still valid
- Information obtained from previous employers - if the information pertains to the three years that precede the rehire date and the inquiries sent to previous employers were in compliance with the current version of §391.23.
Items that need to be re-created:
- A new application needs to be completed using the rehire date as the point of reference.
- A motor vehicle report (MVR) needs to be requested to coincide with the rehire date.
- Previous employer checks must be requested on any employment during the absence, and existing previous-employer investigations that were not done in compliance with the rules in §391.23 must be re-done for all DOT-regulated employers for the past 3 years from the rehire date.
Documents from the driver’s original driver qualification or DIH file that are not reused must be retained in the same manner as if he/she never returned. Other items from first employment period are retained in the original driver qualification file same as above, but can be purged three years from document execution dates.
Owner-Operator’s compliance with the federal safety regulations
With owner-operators, there are two potential situations that can be encountered:
- An owner-operator is leased onto a motor carrier. The freight is hauled under the carrier’s authority, the truck displays the carrier’s U.S. DOT number, and the freight is covered by the carrier’s insurance. In this case, the carrier is responsible for the safe operation of that vehicle, including the driver’s (owner-operator’s) compliance with the federal safety regulations. This includes keeping a proper driver qualification file, ensuring hours of service compliance, drug and alcohol testing, vehicle maintenance, etc.
- An owner-operator is a motor carrier. The freight is hauled under the owner-operator’s authority, the truck displays the owner-operator’s U.S. DOT number, and the freight is covered by the owner-operator’s insurance. In this case, the owner-operator is the motor carrier. The carrier/owner-operator must ensure that all the federal safety requirements are followed.
Remember, the motor carrier is always responsible for compliance with the federal safety regulations. The real question is: who is the motor carrier?
The occasional, seasonal or intermittent employee-driver would be someone who is on your payroll to drive during those times when you need extra help.
Even though they are not permanent or full-time drivers, they still need to be fully qualified in accordance to Part 391 before they can get behind the wheel of your CMV. If you are subject to Part 382, these employees need to be a part of your DOT random alcohol and drug testing program. This means the whole gamut - pre-employment drug screens, DOT drug and alcohol background requirements, issuance of educational materials and your company policy, and placement in your random testing pool.
Many carriers keep these drivers "active" rather than consider it a termination of employments. They are considered to be on an extended leave of absence or layoff, and this avoids having to wait on a pre-employment drug screen or create new documents as a rehire in the driver qualification file.
The hiring process is a key element in creating a successful fleet. Establishing hiring standards provides you with a baseline of what you find acceptable in a driver. Not having documented hiring standards implies to anyone reviewing your operation (insurance underwriters, investigators, auditors, attorneys, etc.) that you have no baseline, you will hire anyone.
Many carriers concentrate their hiring standards on the driving requirements. Typical standards include limits on the number of accidents, suspensions, and citations.
As well as the driving requirements, carriers also set hiring standards pertaining to previous employment. How many previous employers an applicant has had combined with the reasons for leaving the previous employers are employment issues typically considered when determining driver hiring standards.
You must also keep in mind that in addition to the usual employment procedures required by federal and state laws, the Department of Transportation (DOT) has its own set of hiring requirements.
Documentation required by DOT
- Driver-specific application for employment
- Motor vehicle (driving) records (MVRs)
- Road test form and certificate or photocopy of a CDL accepted in lieu of roadtest, or road test certificate less than 3 years old accepted in lieu of road test
- Background investigation (Safety Performance History)
- Medical exam certificate (DOT Medical Card) and documentation of any variance from the medical standards, or MVR showing that CDL/CLP driver is currently certified
- Verification that medical examiner was listed on National Registry (for all exams after May 20, 2014)
Drug & Alcohol Documentation (if subject)
- DOT pre-employment drug screen result or documentation of pre-employment exception received from former employer(s)
- Educational materials and company policy issued to driver
- Inquiry to driver about positive DOT pre-employment tests over the past 2 years
Other, Non-DOT Hiring Documentation
Essential DQ/Hiring Solutions
Properly document required driver qualification information.
Covers driver management issues unique to motor carriers.
Provides managers with information about required driver qualifications.
Provides drivers with basic information about being a CMV driver.
Ready-to-deliver training covers the four topics in which entry-level drivers must be trained.
An easy-to-understand DOT compliance reference specifically written for new drivers.
Flexible software helps keep your driver qualification files in compliance.
Let our experienced staff manage your driver qualification so you can focus on your business.
Full service testing and file management services from experts who know DOT requirements.
Let our experienced staff manage your driver qualification and CSA data.
An online system to store driver records and monitor regulatory requirements.
From tracking roadside inspection data to preparing for an audit to training your employees and more, this online tool covers all areas of the CSA BASICs.
Six Key Steps to Qualifying New Drivers
The following steps must be taken when hiring someone to operate a “commercial motor vehicle” as defined in 49 CFR §390.5. State requirements may vary. Note that this list does not cover all the steps normally taken when hiring a driver, but only DOT-regulated elements.
Before a driver hiring decision is made
Notify applicant of his/her rights concerning the Safety Performance History. See 49 CFR §391.23(i).
Before obtaining a driving record or any similar background report
Have the driver sign the Fair Credit Reporting Act Disclosure Statement (required under federal law, but outside DOT's jurisdiction)
Before a new employee drives a CMV for the first time
(Note that many of these steps are typically completed before hire, but the U.S. DOT only requires that they be completed before an individual drives a CMV)
- Verify that the driver is qualified under 49 CFR §391.11 and §391.13
- Obtain a completed driver’s application
- Ask if the driver failed or refused a pre-employment drug or alcohol test for any company to which the driver applied but did not become employed in the past 2 years
- Get a copy of the driver’s valid medical card and/or, if applicable, a Skill Performance Evaluation (SPE) certificate
- Obtain a verified negative drug test result for any CDL driver, or obtain documentation necessary to qualify for the exception from testing
- Perform a road test, or get a copy of the driver’s CDL or current road test certificate. NOTE: A road test may be performed before a pre-employment drug test.
- Obtain records of the driver’s on-duty time for the previous 7 days and the time at which the driver last went off duty
- Provide the driver with educational materials concerning the company’s drug/alcohol testing program before any testing is performed
- If applicable, get a copy of the driver’s Longer Combination Vehicle (LCV) Driver-Training Certificate, or issue one to the driver after training is performed
- If applicable, get a copy of the driver’s entry-level driver training certificate, or issue one to the driver after training is performed
- If applicable, get a copy of the driver’s certificate of written training for the transportation of highway route controlled Class 7 (radioactive) materials
Within 3 days of an individual beginning work
Have the driver complete Form I-9, Employment Eligibility Verification (required, but outside the DOT’s jurisdiction)
Within 30 days of employment:
- Obtain a driving record covering the previous 3 years, obtained from the state(s) where the driver was licensed
- Obtain the driver’s written authorization to obtain information about the driver’s drug/alcohol history from previous employers
- Obtain the driver’s “safety performance history” from DOT-regulated employers for the past 3 years, including driver identity verification, recordable accident history, and drug/alcohol testing information
Within the first year of employment as a driver, and at least annually after that:
- Obtain a driving record (MVR) covering the previous 12 months
- Get from the driver a list of the driver’s traffic convictions for the past 12 months
- Perform an annual review and document that review