Agency’s CSA outreach site revised
Posted July 27, 2011
Since the Compliance, Safety, Accountability (CSA) website launched in August of 2008, the Federal Motor Carrier Safety Administration (FMCSA) has directly responded to more than 6,500 questions from motor carriers, drivers, and others in the commercial vehicle safety industry.
In response to visitors’ feedback, FMCSA recently improved several areas on its CSA website in order to support stakeholders’ efforts to increase safety on the nation’s roads.
The “Your Role” pages have been enhanced and a new section specifically for drivers has been added. Each role page now contains a stakeholder-specific toolkit of CSA materials, links to important FMCSA websites, and a comprehensive list of questions and answers specific to each major stakeholder group.
A new Resources page, where stakeholders can download a toolkit customized to their role, has replaced the previous news and media page. A new search feature allows visitors to customize their searches using keywords or simple checkboxes. The search results provide the most relevant documents as well as a list of the top five relevant Frequently Asked Questions (FAQs).
Functionality on the FAQs page has been improved. In addition to being able to search by keyword, website viewers can now also filter their searches by stakeholder and topic.
FMCSA is asking stakeholders to continue giving feedback.
J. J. Keller's CSA Handbook: A Complete Guide for CMV Drivers provides a vital on-the-road reference for drivers on CSA issues.
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