Previous Webcasts from J. J. Keller & NPTC

J. J. Keller and the National Private Truck Council (NPTC) are teaming up to bring you a series of informative webcasts in 2013 ... learn more now. Previous webcasts are also available for downloading. To view a webcast, click on the appropriate link below.


2013 Webcasts

March 6, 2013 - Distracted Driving

Distracted driving has become a major safety and regulatory issue. Many studies are now indicating that in-cab distractions account for an ever-increasing number of crashes. Attend this webcast to learn strategies for keeping your drivers more focused on the road!

Participants will learn about:

  • Existing (and any pending) regulations on the use of electronic in-cab devices that lead to distraction (televisions, hand-held cell phones, texting),
  • How to develop and implement policies and procedures to reduce the incidences of distracted driving, and
  • How to educate drivers on the risks associated with distracted driving.

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May 8, 2013 - Effective Driver Vehicle Inspections

Poor results on roadside inspections are your invitation to a DOT intervention. But it's not just about what the DOT finds. From a risk management perspective, making sure your inspection, repair and maintenance processes and records are in order is your best defense to prevent accidents and mitigate exposure when they do happen. Check out this webcast to find out how to move from "pencil whipped" DVIRs, to capturing real, actionable data.

This webcast will help you:

  • Understand the link between safety and maintenance through a better understanding of the federal vehicle inspection standard;
  • Learn how to establish effective policies, procedures and drive and maintenance training; and
  • See what one fleet has done to "raise the bar."

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July 10, 2013 - DOT Drug & Alcohol Testing

Among the most frequently cited violations found during DOT compliance reviews are violations of the drug and alcohol testing regulations. A study by the Insurance Institute for Traffic Safety of interstate tractor-trailer drivers found that 15% of all drivers had marijuana, 12% had non-prescription stimulants, 5% had prescription stimulants, 2% had cocaine, and fewer than 1% had alcohol in their systems. Find out what you can do to get in compliance and help ensure our roadways are safe. With thousands of dollars in fines, public safety, and CSA scores at risk, motor carriers need to understand their role in preventing the use of drugs and abuse of alcohol by commercial drivers.

Participants will learn:

  • The top 10 FMCSA D&A violations;
  • How to establish a compliant drug and alcohol testing program, with special emphasis on the rules for pre-employment, random, and post-accident testing, as well as the latest happenings in this complex area of regulation; and
  • How to raise the bar through more stringent testing protocols, hair follicle testing and more!

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October 2, 2013 - Physical Qualification of Drivers: DOT Physicals, CDLs and Med Cards, Functional Capacity Testing

Statistics from the National Institute of Health paint a grim story: 54 percent of male truck drivers smoke cigarettes, 92 percent don't exercise regularly, 50 percent are overweight and 66 percent are unaware they have high blood pressure. Driver wellness programs are a great way to improve the health of your team, but there are steps you can take to ensure that new hires are appropriately medically qualified before they join your team.

Participants will learn about:

  • Existing (and any pending) regulations related to DOT Physicals and the CDL/Med Card merger,
  • How to raise the bar through more rigorous screening and by conducting functional capacity testing, and
  • How to bring it all together into a comprehensive driver health and wellness program.

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2012 Webcasts

Preparing for CSA Interventions
With the roll out of CSA "focused" and "comprehensive" interventions, the FMCSA is now conductiong more "live" investigations and audits at carrier facilities than ever before. Because of this, more carriers will need to be prepared for the day when the FMCSA "comes calling." But even if you aren't at risk of an intervention, conducting mock interventions can help you identify systemic problems providing opportunities to make improvements before they become crashes.

In this webcast you will learn:

  • The different types of investigation and audits
  • Procedures used by the auditors
  • What a carrier can expect to be asked by auditors
  • What records the auditors will review
  • What the auditor will be looking for in the records
  • The six factors assessed in scoring a full compreshensive compliance review
  • How to be prepared for any type of investigation or audit
  • FMCSA's "Safety Managment Cycle."

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Roadside Inspections
This webcast will provide participants with a general understanding of the processes involved in roadside inspections, the data generated by roadside inspections, and the use of the data generated by roadside inspections - by both the agencies involved and the carrier. The 1.5 hour webcast, which includes a question and answer session, will also provide participants with knowledge and best practices on improving the outcome of future roadside inspections and using the data provided by roadside inspections productively.

In this webcast you will learn:

  • The selection process
  • The various inspection levels
  • Inspection procedures
  • The use of data generated by roadside inspections

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Improving Fleet Productivity Through Quality and Lean Initiatives
Just in time...just enough...exceeding customer expectations...total quality...You've heard all of these terms before, but what sets Lean apart from other quality initiatives is a singular focus on eliminating steps that do not deliver added value to the customer.

In this webcast you will learn:

  • Reviewing key lean principles and how they apply to transportation management
  • Explaining the Four Critical Laws of Lean Transportation
  • Discussing how to manage transportation costs while implementing the key Lean Logistics principles

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Effective Motor Carrier Safety Training Programs
Many firms threatened by the risk of turnover ask: "What if we train our staff members and they leave?" What they should be asking is: "What if you don't train them and they stay?" Training and development programs must address elements of behavior including motivation, satisfaction, work ethic, commitment and attitudes. To remain abreast of the ever-changing trucking environment, training must become an integral part of any fleet's everyday business. Establishing a climate of continuous training creates an environment that allows for personal and professional growth.

In this webcast you will learn:

  • Establish successful training protocols
  • Integrate various types of training (entry-level, ongoing or remedial, skills improvement)
  • Evaluate the effectiveness of various delivery options
  • Ensure there is follow-up an dongoing assessment
  • Identify and comply with FMCSA-reuired training

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2011 Webcasts

CSA - Managing by the Numbers
Building on last year's highly successful webcast on CSA 2010, this webcast doubleheader will look at using CSA data to drive fleet and driver safety and compliance management decisions.

  • February 9, 2011 - CSA and Fleet Safety Management
    Covers: roadside violations a carrier can do something about, preparing for FMCSA interventions, updating your equipment inspection protocol, shippers and negligent entrustment, violations by state, and more!
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  • February 10, 2011 - CSA and Driver Management
    Covers: avoiding red flag violations, the PSP and hiring criteria, driver incentives, driver coaching and CSA (handling common problems), and more!
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The EOBR Rule and Elogs
The Federal Motor Carrier Safety Administration issued a sweeping new rule governing the manufacture and use of Electronic On-Board Recorders (EOBRs) in commercial motor vehicles. The rule will require thousands of carriers to install EOBRs and encourage others to install them voluntarily to monitor their drivers' hours of service. This webcast will examine the impact of the EOBR rule, including information on who's affected, when the rule takes effect, the incentives available for EOBR installation, how EOBRs will affect the auditing and enforcement process, the new list of 24 rules that can result in your company being forced to install EOBRs, and what you need to do to stay in compliance.
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Sleep Apnea & Driver Wellness
The FMCSA is planning to move forward on new driver health regulations that will include screening/testing for sleep apnea. At the heart of this issue is what to do about driver wellness. This webcast will feature an overview on FMCSA regulatory measures concerning driver physicals, driver wellness and sleep apnea; creative tactics NPTC members are using to improving driver wellness; and a profile of one NPTC member fleet’s driver wellness programs.
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Driver Discipline and Coaching
While the economic downturn offered an opportunity to be more selective in driver recruiting and retention efforts, the 100,000 driver shortage projected by some transportation research firms in the next couple years may cause fleets to re-evaluate driver qualification standards. This webcast will investigate alternatives to lowering your standards including driver discipline and coaching. We’ll cover such topics as temp-to-hire programs, probationary periods, safety equipment (e.g., speed regulators, in-cab video monitoring, text message locking devices, etc.), driver monitoring, ride-alongs, coaching strategies and techniques.
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2010 Webcasts

Legislative and Regulatory Update for Private Fleets
This webcast featured NPTC General Counsel Rick Schweitzer analyzing the first year of the Obama Administration and the significant changes in regulatory actions and enforcement. Specifically, Rick addressed FMCSA rulemakings on hours of service, electronic on-board recorders, supporting documents, entry-level driver training and learner's permits, medical examiner certification and registry, and distracted driving prohibition. He also covered PHMSA rulemakings on wetlines, procedures for special permits and approvals and risk-based assessments of security plans. Other topics included the OSHA hazard communication standard rulemaking, the truck weight pilot program legislative status, and UCR fees and enforcement for 2010.
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DOT Regulatory Update: CSA 2010, Enforcement Measures and More!
This webcast will take participants inside the new Comprehensive Safety Analysis 2010 (CSA 2010). This is a Federal Motor Carrier Safety Administration (FMCSA) initiative intended to improve large truck and bus safety and ultimately reduce commercial motor vehicle-related crashes, injuries and fatalities. It introduces a new enforcement and compliance model that allows FMCSA and its State partners to measure safety performance earlier and in new ways, using inspection and crash results to identify carriers whose behaviors could reasonably lead to crashes. This webcast will examine the new role these new measurements, evaluations and interventions place on carriers and drivers alike. Participants will see screen shots from the new Safety Measurement System and have the chance to learn more about one fleet's experiences during the pilot.
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Enhanced Driver Qualification: Testing, Physicals and Background Checks
Building on last year's highly successful webcast, Enhancing Driver Qualification Standards, this webcast will cover the pitfalls of driver qualification, provide a regulatory update, and discuss the requirements and best practices related to drug and alcohol tests, driver physicals and background investigations. In looking at one fleet's program, the program will provide practical insights into the legal implications, costs and benefits of going beyond DOT requirements.
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Fleet Excellence: Customer Service
According to NPTC's 2009 Benchmarking Survey, for the fourth straight year, customer service continues to be the overwhelming reason why companies operate a private truck fleet. In fact, 89 percent of the respondents report the primary reason for operating a private fleet is because it provides better customer service to key customers than is available using outside for-hire carriers. Attend this webcast and learn how to understand, define, measure, and translate this advantage. Learn how one private fleet strengthened its internal role by developing the analytics, tools, and resources and building a customer infused culture.
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Fleet Excellence: Driver Recruiting & Retention
Despite boasting a highly loyal workforce, private fleet professionals recognize they must continue to attract and retain the cream of the crop to maintain their competitive edge. This webcast will provide insight into how to accomplish that objective of acquiring the best talent by developing a keen and insightful understanding of the organization, its culture and its values, and matching that with candidates that reflect those same standards. In addition, by looking at the experience of one private fleet, the webcast will identify a variety of solutions that can help you build a better team of talent including: measuring and benchmarking turnover, gathering and using driver satisfaction data, using "driver managers" versus dispatchers, career pathing, and elements of effective leadership.
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2009 Webcasts

Accident Management: A Nuts and Bolts Approach
Last year's NPTC-J. J. Keller webcast series covered accidents from a corporate liability perspective in two webcasts. We received numerous questions related to and requests for more information on practical, step-by-step procedures for managing accidents. While accident kits with cameras are a great starting point for collecting information at the scene of an accident, they should be complimented with driver and driver supervisor training on how to collect data and what to do with that data. This webcast will highlight what such training should cover on topics including: data gathering and use, defense prep, claim handling, driver/manager checklists, elements of driver training, investigation and reporting, picture taking, accident reconstruction basics and more!
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OSHA Compliance for Private Fleets
What OSHA standards apply to private fleets? When does OSHA have jurisdiction versus the DOT or EPA? What triggers an OSHA inspection and what can you expect? What is meant by the "general duty clause?" This webcast will provide the answers. You will gain a better understanding of OSHA regulations and when DOT regulations take precedence over OSHA and vice versa. The webcast will also take a look into the questions that would most likely affect your fleet, including: lockout/tagout, personal protective equipment, hazard communication, ventilation, and noise exposure. Finally, you will find out how the OSHA inspection process works and learn basic "how-to" compliance practices for Right To Know, PPE, loading dock/warehouse, maintenance hazards, and training.
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Vehicle Inspection & Maintenance Requirements and Best Practices
Poor results on roadside inspections are your invitation to a USDOT compliance review. But it's not just about what the USDOT finds, from a risk management perspective, making sure your inspection, repair and maintenance processes and records are in order is your best defense after an accident happens. This webcast will focus on the link between safety and maintenance through a better understanding of the federal vehicle inspection standard, understanding the inspection process as well as the DVIR form, educating drivers and improved overall communications. We will explore these and other efforts to “raise the bar,” through case studies of some top performing fleets.
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Enhancing Driver Qualification Standards
It never fails that certain drivers find ways around the system. They present a "valid" CDL in spite of the fact that they do not have a current medical certificate. Don't let these drivers get by your qualification process and into your fleet! This webcast will cover the pitfalls of driver qualification, provide a regulatory update, and discuss best practices in screening and selection criteria, background checking, safety performance histories, physical considerations, annual reviews, and records retention.
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The Fleet Optimization Center: Your Ticket to Profitable Back Hauls
According to recent benchmarking surveys conducted by the National Private Truck Council, private fleets are loaded, on average, 72 percent of the time. You know filling empty miles is critical to your fleet's overall efficiency. What you may not know is how to best meet the challenge. In March of 2008, the NPTC announced the establishment of the Fleet Optimization Center in partnership with C.H. Robinson. Private fleets that have taken advantage of the FOC program gained access to a team of specialists, provided by C.H. Robinson and they saw results in terms of fewer empty miles. This webcast will offer expert advice on establishing a profitable backhaul program from fleet representatives and C.H. Robinson fleet optimization specialists.
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2008 Webcasts

Private Fleet Liability: Myth vs. Reality
This one-hour webcast recording, explains why having a private fleet does not necessarily increase a company's exposure to liability, nor does outsourcing to third parties necessarily eliminate or mitigate this risk. DISCLAIMER: While these items relate to the law, we are not engaging in legal advice. If you have questions relative to a specific current or pending legal case, please consult a legal professional.
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Managing Accident Liability Exposure
This webcast will take you beyond the DOT-required post-accident procedures, covering such topics as: DOT requirements, reducing exposure to litigation by following DOT regulations, evidence collection and preservation, accident scene reconstruction, on-board event recorders and the risks of "spoliation" (i.e., loss of event data), and much more! DISCLAIMER: While these items relate to the law, we are not engaging in legal advice. If you have questions relative to a specific current or pending legal case, please consult a legal professional.
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How to Survive a DOT Audit
This webcast recording features industry experts discussing the latest issues related to DOT's increased enforcement activities and how to prepare for a DOT compliance review in this course. Here are some of the topics covered: questions asked by DOT auditors, a list of paperwork they'll review, what they'll look for in your files, the 6 key factors assessed in a compliance review, and interpreting your SafeStat score.
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Driver Recognition Programs
This webcast recording will help you cut through the marketing hype to find out what works from seasoned industry professionals. Specific topics covered in the webcast recording include: avoiding pitfalls of driver recognition programs, NPTC benchmarking information and best practices, case studies from actual NPTC members, industry experts discussing what makes such programs succeed or fail, and more!
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The Dispatcher-Driver Relationship
This webcast recording gives you insights into the driver-dispatcher relationship. Following are just a few of the topics covered: moving from load manager to business manager, selecting dispatchers with the right skills, capturing and acting on driver feedback through surveying methods, utilizing technology to reduce driver paperwork and improve driver morale, and more!
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