Previous Webcasts from J. J. Keller & NPTC

J. J. Keller and the National Private Truck Council (NPTC) are teaming up to bring you a series of informative webcasts in 2015 ... learn more now. Previous webcasts are also available for downloading. To view a webcast, click on the appropriate link below.

2016 Webcasts

March 24, 2016 - Hours of Service

The federal hours-of-service changes that went into effect in 2013 reduced the number of hours per week that drivers have available for driving. Although, FMCSA was ordered to stop enforcing the restart restriction, the requirement remains in the rules and could return. In this webcast we will review how fleets are coping with this regulatory uncertainty by examining the limits, logging requirements, and the most commonly used (and misused!) exceptions. We will also show how the use of electronic logging devices can alleviate some of the most common challenges carriers face in the area of hours-of-service.

Download Webcast  |   Download PowerPoint®  |  Download PDF Handout


March 23, 2016 - Electronic Logging Devices

The Federal Motor Carrier Safety Administration late last year released new regulations mandating electronic logging devices (ELDs) within two years for almost all commercial motor vehicle drivers. In this webcast, we will take an in-depth look at the new mandate and whether your fleet is prepared to meet the new compliance requirements. Specifically, we will be drilling down into the mandate itself (who will be required to use ELDs), the technical specifications for the next-generation devices, and the required administrative steps that will be necessary to comply with the rule.

Download Webcast  |   Download PowerPoint®  |  Download PDF Handout


2015 Webcasts

October 15, 2015 - Successful DataQ Strategies

DataQs is the system the FMCSA provides to carriers and drivers to challenge data that is in the FMCSA’s data systems that is incorrect. Failing to use the system can be impacting your scores in CSA, as well as giving officers on the road and investigators at the FMCSA the wrong impression of your company. In this webcast we will discuss how to spot something that should be in your data or that is incorrect, how the DataQs process works, the tactics that should be used to be successful when filing a DataQs challenge, and provide a detailed explanation of the “adjudicated citation policy.

Download Webcast  |   Download PowerPoint®  |  Download PDF Handout

October 14, 2015 - CSA Update

CSA, while it has been around for a while now, is still an important issue to carriers. Its primary purpose is to locate under-performing carriers for “intervention” (a warning or an investigation). The vast majority of carriers investigated each year are selected based on their CSA scores alone. In this webcast we will be highlighting the past, recent, and upcoming changes to the CSA program, as well as the increased use of the focused off-site investigations and the cooperative safety plan intervention options, the status of the crash preventability study, and the Safety Fitness Determination proposal. We will also look at strategies carriers can use to hopefully prevent being selected for an intervention.

Download Webcast  |   Download PowerPoint®  |  Download PDF Handout


May 20, 2015 - The DVIR Rules and Maintenance Policies and Practices

With the changes to the DVIR regulation, have you changed your policies or updated them? Are you allowing your drivers to only submit a DVIR when there is a defect? Or are you still requiring the driver to submit an inspection report every workday? In this webcast we will look at the best practices related to driver inspections and driver inspection documentation, and provide you with ideas on how you should be answering the above questions and why you arrived at the answers you have!

Download Webcast  |   Download PowerPoint®  |  Download PDF Handout


May 21, 2015 - Hours of Service and ELDs

In this webcast we will review the limits, logging requirements, and the most commonly used (and misused!) exceptions. We will then show how the use of an ELD system can alleviate some of the most common challenges carriers face in the area of hours-of-service. Finally, we will discuss the upcoming final rule mandating the use of ELDs and what it means to carriers that already have an electronic logging system in place, as well as what it will mean to carriers that do not.

Download Webcast  |  Download PowerPoint®  |  Download PDF Handout

July 15, 2015 - Electronics in the cab, what’s good and what’s bad: Active Safety Technologies

Are you confused by all of the separate and seemingly overlapping safety systems that manufacturers and aftermarket companies are offering? Have you thought about installing one (or more) to try to improve the safety of your fleet? In this webcast we will discuss the “alphabet soup” of available onboard safety systems. We will be looking at the pros and cons of the use of systems such as CWS, LDWS, ELDs, TPMS, and ACC. In the course of the discussion, we will also be looking at other systems that can create driver distraction, if not installed or operated properly.

Download Webcast  |  Download PowerPoint®  |  Download PDF Handout

March 18, 2015 - Driver Recruiting in an Era of Driver Shortages: How to Effectively Qualify and Screen Drivers

With the driver shortage leading to more expansive recruiting efforts and the urge to lower hiring standards (potentially leading to hiring more problems), it is more important than ever that carriers review their hiring process. In this webcast we will look at the requirements involved in screening and qualifying a new driver, methods to do it quickly and effectively, and strategies that can be used to keep you from “hiring your next problem.”

Download Webcast  |  Download PowerPoint®  |  Download PDF Handout

March 19, 2015 - Physical Qualifications of Drivers

In this webcast we will be looking at the seemingly ever-changing driver qualifications requirements. We will discuss the progress of the CDL/federal medical merger; the new DQ file requirements and practices that the CDL/federal medical merger and NRCME have brought about; and the changes carriers should have in place to deal with these issues. We will also be looking at present status of, and potential upcoming changes to, the driver qualifications standards, including sleep apnea and insulin dependent diabetes.

Download Webcast  |  Download PowerPoint®  |  Download PDF Handout

2014 Webcasts

March 5, 2014 - Hours of Service/Electronic Data Devices

The federal hours-of-service regulations went into effect last year have lowered the number of hours per week that drivers have available for driving by requiring a 30-minute break and placing restrictions on the use of the 34-hour restart. Now the Federal Motor Carrier Safety Administration is expected to come out with new rules mandating the adoption of ELDs by all carriers in interstate commerce (except short-haul drivers); phase-in within 2 years after effective date of final rule.

This webcast will examine the new regulations, the potential for regulatory relief, and how fleets are coping with these new regulations and preparing for the ELD mandate

Download Webcast  |  Download PowerPoint®  |  Download PDF Handout

May 14, 2014 - Managing Your CSA Scores

FMCSA’s Compliance, Safety, Accountability (CSA) initiative is changing motor carrier safety environment. Keeping your CSA scores under control in each of the seven Behavioral Analysis Safety Improvement Categories (BASICs) is essential to prevent FMCSA intervention. Despite modifications to CSA to make it easier to understand, the process for benchmarking and improving carrier scores still requires knowledge and a basic understanding of the system.

This webcast will examine:

  • The new regulatory environment
  • How FMCSA is looking at improving the regulation
  • How fleets are using CSA to monitor and improve their safety performance

Download PowerPoint®  |  Download PDF Handout

July 23, 2014 - How to Survive a DOT Intervention

As a result of the new CSA program, more and more motor carriers are facing the reality of a DOT intervention. Reduce your risk and your anxiety! Get the latest on DOT's increased enforcement activities and how to prepare for a DOT intervention.

Some of the topics that will be covered include:

  • Questions asked by DOT auditors
  • A list of paperwork they'll review
  • What they'll look for in your files
  • The key factors assessed in a compliance review
  • Interpreting your SafeStat score

Download Webcast  |  Download PowerPoint®  |  Download PDF Handout

October 22, 2014 - Regulatory Update

In its effort to improve highway and truck safety, the federal government has stepped up its regulatory activity. The pace and scope of these changes has never been greater. This webinar will help to identify critical policy, legislative, and regulatory issues impacting your business as well as a discussion of the forces that will help shape these future initiatives. Join us as we provide planning tools and strategies you can implement immediately to enhance your compliance efforts.

Download Webcast  |  Download PowerPoint®  |  Download PDF Handout  |  Webcast Q&As

2013 Webcasts

March 6, 2013 - Distracted Driving

Distracted driving has become a major safety and regulatory issue. Many studies are now indicating that in-cab distractions account for an ever-increasing number of crashes. Attend this webcast to learn strategies for keeping your drivers more focused on the road!

Participants will learn about:

  • Existing (and any pending) regulations on the use of electronic in-cab devices that lead to distraction (televisions, hand-held cell phones, texting),
  • How to develop and implement policies and procedures to reduce the incidences of distracted driving, and
  • How to educate drivers on the risks associated with distracted driving.

Download Webcast  |  Download PowerPoint®

May 8, 2013 - Effective Driver Vehicle Inspections

Poor results on roadside inspections are your invitation to a DOT intervention. But it's not just about what the DOT finds. From a risk management perspective, making sure your inspection, repair and maintenance processes and records are in order is your best defense to prevent accidents and mitigate exposure when they do happen. Check out this webcast to find out how to move from "pencil whipped" DVIRs, to capturing real, actionable data.

This webcast will help you:

  • Understand the link between safety and maintenance through a better understanding of the federal vehicle inspection standard;
  • Learn how to establish effective policies, procedures and drive and maintenance training; and
  • See what one fleet has done to "raise the bar."

Download Webcast  |  Download PowerPoint®

July 10, 2013 - DOT Drug & Alcohol Testing

Among the most frequently cited violations found during DOT compliance reviews are violations of the drug and alcohol testing regulations. A study by the Insurance Institute for Traffic Safety of interstate tractor-trailer drivers found that 15% of all drivers had marijuana, 12% had non-prescription stimulants, 5% had prescription stimulants, 2% had cocaine, and fewer than 1% had alcohol in their systems. Find out what you can do to get in compliance and help ensure our roadways are safe. With thousands of dollars in fines, public safety, and CSA scores at risk, motor carriers need to understand their role in preventing the use of drugs and abuse of alcohol by commercial drivers.

Participants will learn:

  • The top 10 FMCSA D&A violations;
  • How to establish a compliant drug and alcohol testing program, with special emphasis on the rules for pre-employment, random, and post-accident testing, as well as the latest happenings in this complex area of regulation; and
  • How to raise the bar through more stringent testing protocols, hair follicle testing and more!

Download Webcast  |  Download PowerPoint®

October 2, 2013 - Physical Qualification of Drivers: DOT Physicals, CDLs and Med Cards, Functional Capacity Testing

Statistics from the National Institute of Health paint a grim story: 54 percent of male truck drivers smoke cigarettes, 92 percent don't exercise regularly, 50 percent are overweight and 66 percent are unaware they have high blood pressure. Driver wellness programs are a great way to improve the health of your team, but there are steps you can take to ensure that new hires are appropriately medically qualified before they join your team.

Participants will learn about:

  • Existing (and any pending) regulations related to DOT Physicals and the CDL/Med Card merger,
  • How to raise the bar through more rigorous screening and by conducting functional capacity testing, and
  • How to bring it all together into a comprehensive driver health and wellness program.

Download Webcast  |  Download PowerPoint®

2012 Webcasts

Preparing for CSA Interventions
With the roll out of CSA "focused" and "comprehensive" interventions, the FMCSA is now conductiong more "live" investigations and audits at carrier facilities than ever before. Because of this, more carriers will need to be prepared for the day when the FMCSA "comes calling." But even if you aren't at risk of an intervention, conducting mock interventions can help you identify systemic problems providing opportunities to make improvements before they become crashes.

In this webcast you will learn:

  • The different types of investigation and audits
  • Procedures used by the auditors
  • What a carrier can expect to be asked by auditors
  • What records the auditors will review
  • What the auditor will be looking for in the records
  • The six factors assessed in scoring a full compreshensive compliance review
  • How to be prepared for any type of investigation or audit
  • FMCSA's "Safety Managment Cycle."

Download Webcast  |  Download PowerPoint®

Roadside Inspections
This webcast will provide participants with a general understanding of the processes involved in roadside inspections, the data generated by roadside inspections, and the use of the data generated by roadside inspections - by both the agencies involved and the carrier. The 1.5 hour webcast, which includes a question and answer session, will also provide participants with knowledge and best practices on improving the outcome of future roadside inspections and using the data provided by roadside inspections productively.

In this webcast you will learn:

  • The selection process
  • The various inspection levels
  • Inspection procedures
  • The use of data generated by roadside inspections

Download Webcast  |  Download PowerPoint®

Improving Fleet Productivity Through Quality and Lean Initiatives
Just in time...just enough...exceeding customer quality...You've heard all of these terms before, but what sets Lean apart from other quality initiatives is a singular focus on eliminating steps that do not deliver added value to the customer.

In this webcast you will learn:

  • Reviewing key lean principles and how they apply to transportation management
  • Explaining the Four Critical Laws of Lean Transportation
  • Discussing how to manage transportation costs while implementing the key Lean Logistics principles

Download Webcast  |  Download PowerPoint®

Effective Motor Carrier Safety Training Programs
Many firms threatened by the risk of turnover ask: "What if we train our staff members and they leave?" What they should be asking is: "What if you don't train them and they stay?" Training and development programs must address elements of behavior including motivation, satisfaction, work ethic, commitment and attitudes. To remain abreast of the ever-changing trucking environment, training must become an integral part of any fleet's everyday business. Establishing a climate of continuous training creates an environment that allows for personal and professional growth.

In this webcast you will learn:

  • Establish successful training protocols
  • Integrate various types of training (entry-level, ongoing or remedial, skills improvement)
  • Evaluate the effectiveness of various delivery options
  • Ensure there is follow-up an dongoing assessment
  • Identify and comply with FMCSA-reuired training

Download Webcast  |  Download PowerPoint®

2011 Webcasts

CSA - Managing by the Numbers
Building on last year's highly successful webcast on CSA 2010, this webcast doubleheader will look at using CSA data to drive fleet and driver safety and compliance management decisions.

  • February 9, 2011 - CSA and Fleet Safety Management
    Covers: roadside violations a carrier can do something about, preparing for FMCSA interventions, updating your equipment inspection protocol, shippers and negligent entrustment, violations by state, and more!
    Download PowerPoint®
  • February 10, 2011 - CSA and Driver Management
    Covers: avoiding red flag violations, the PSP and hiring criteria, driver incentives, driver coaching and CSA (handling common problems), and more!
    Download Webcast  |  Download PowerPoint®

The EOBR Rule and Elogs
The Federal Motor Carrier Safety Administration issued a sweeping new rule governing the manufacture and use of Electronic On-Board Recorders (EOBRs) in commercial motor vehicles. The rule will require thousands of carriers to install EOBRs and encourage others to install them voluntarily to monitor their drivers' hours of service. This webcast will examine the impact of the EOBR rule, including information on who's affected, when the rule takes effect, the incentives available for EOBR installation, how EOBRs will affect the auditing and enforcement process, the new list of 24 rules that can result in your company being forced to install EOBRs, and what you need to do to stay in compliance.
Download Webcast  |  Download PowerPoint®

Sleep Apnea & Driver Wellness
The FMCSA is planning to move forward on new driver health regulations that will include screening/testing for sleep apnea. At the heart of this issue is what to do about driver wellness. This webcast will feature an overview on FMCSA regulatory measures concerning driver physicals, driver wellness and sleep apnea; creative tactics NPTC members are using to improving driver wellness; and a profile of one NPTC member fleet’s driver wellness programs.
Download Webcast  |  Download PowerPoint®

Driver Discipline and Coaching
While the economic downturn offered an opportunity to be more selective in driver recruiting and retention efforts, the 100,000 driver shortage projected by some transportation research firms in the next couple years may cause fleets to re-evaluate driver qualification standards. This webcast will investigate alternatives to lowering your standards including driver discipline and coaching. We’ll cover such topics as temp-to-hire programs, probationary periods, safety equipment (e.g., speed regulators, in-cab video monitoring, text message locking devices, etc.), driver monitoring, ride-alongs, coaching strategies and techniques.
Download Webcast  |  Download PowerPoint®

2010 Webcasts

Legislative and Regulatory Update for Private Fleets
This webcast featured NPTC General Counsel Rick Schweitzer analyzing the first year of the Obama Administration and the significant changes in regulatory actions and enforcement. Specifically, Rick addressed FMCSA rulemakings on hours of service, electronic on-board recorders, supporting documents, entry-level driver training and learner's permits, medical examiner certification and registry, and distracted driving prohibition. He also covered PHMSA rulemakings on wetlines, procedures for special permits and approvals and risk-based assessments of security plans. Other topics included the OSHA hazard communication standard rulemaking, the truck weight pilot program legislative status, and UCR fees and enforcement for 2010.
Download Webcast  |  Download PowerPoint®

DOT Regulatory Update: CSA 2010, Enforcement Measures and More!
This webcast will take participants inside the new Comprehensive Safety Analysis 2010 (CSA 2010). This is a Federal Motor Carrier Safety Administration (FMCSA) initiative intended to improve large truck and bus safety and ultimately reduce commercial motor vehicle-related crashes, injuries and fatalities. It introduces a new enforcement and compliance model that allows FMCSA and its State partners to measure safety performance earlier and in new ways, using inspection and crash results to identify carriers whose behaviors could reasonably lead to crashes. This webcast will examine the new role these new measurements, evaluations and interventions place on carriers and drivers alike. Participants will see screen shots from the new Safety Measurement System and have the chance to learn more about one fleet's experiences during the pilot.
Download Webcast  |  Download PowerPoint®

Enhanced Driver Qualification: Testing, Physicals and Background Checks
Building on last year's highly successful webcast, Enhancing Driver Qualification Standards, this webcast will cover the pitfalls of driver qualification, provide a regulatory update, and discuss the requirements and best practices related to drug and alcohol tests, driver physicals and background investigations. In looking at one fleet's program, the program will provide practical insights into the legal implications, costs and benefits of going beyond DOT requirements.
Download Webcast  |  Download PowerPoint®

Fleet Excellence: Customer Service
According to NPTC's 2009 Benchmarking Survey, for the fourth straight year, customer service continues to be the overwhelming reason why companies operate a private truck fleet. In fact, 89 percent of the respondents report the primary reason for operating a private fleet is because it provides better customer service to key customers than is available using outside for-hire carriers. Attend this webcast and learn how to understand, define, measure, and translate this advantage. Learn how one private fleet strengthened its internal role by developing the analytics, tools, and resources and building a customer infused culture.
Download PowerPoint®

Fleet Excellence: Driver Recruiting & Retention
Despite boasting a highly loyal workforce, private fleet professionals recognize they must continue to attract and retain the cream of the crop to maintain their competitive edge. This webcast will provide insight into how to accomplish that objective of acquiring the best talent by developing a keen and insightful understanding of the organization, its culture and its values, and matching that with candidates that reflect those same standards. In addition, by looking at the experience of one private fleet, the webcast will identify a variety of solutions that can help you build a better team of talent including: measuring and benchmarking turnover, gathering and using driver satisfaction data, using "driver managers" versus dispatchers, career pathing, and elements of effective leadership.
Download Webcast | Download PowerPoint®

2009 Webcasts

Accident Management: A Nuts and Bolts Approach
Last year's NPTC-J. J. Keller webcast series covered accidents from a corporate liability perspective in two webcasts. We received numerous questions related to and requests for more information on practical, step-by-step procedures for managing accidents. While accident kits with cameras are a great starting point for collecting information at the scene of an accident, they should be complimented with driver and driver supervisor training on how to collect data and what to do with that data. This webcast will highlight what such training should cover on topics including: data gathering and use, defense prep, claim handling, driver/manager checklists, elements of driver training, investigation and reporting, picture taking, accident reconstruction basics and more!
Download Webcast  |  Download PowerPoint®

OSHA Compliance for Private Fleets
What OSHA standards apply to private fleets? When does OSHA have jurisdiction versus the DOT or EPA? What triggers an OSHA inspection and what can you expect? What is meant by the "general duty clause?" This webcast will provide the answers. You will gain a better understanding of OSHA regulations and when DOT regulations take precedence over OSHA and vice versa. The webcast will also take a look into the questions that would most likely affect your fleet, including: lockout/tagout, personal protective equipment, hazard communication, ventilation, and noise exposure. Finally, you will find out how the OSHA inspection process works and learn basic "how-to" compliance practices for Right To Know, PPE, loading dock/warehouse, maintenance hazards, and training.
Download Webcast  |  Download PowerPoint®

Vehicle Inspection & Maintenance Requirements and Best Practices
Poor results on roadside inspections are your invitation to a USDOT compliance review. But it's not just about what the USDOT finds, from a risk management perspective, making sure your inspection, repair and maintenance processes and records are in order is your best defense after an accident happens. This webcast will focus on the link between safety and maintenance through a better understanding of the federal vehicle inspection standard, understanding the inspection process as well as the DVIR form, educating drivers and improved overall communications. We will explore these and other efforts to “raise the bar,” through case studies of some top performing fleets.
Download Webcast  |  Download PowerPoint®

Enhancing Driver Qualification Standards
It never fails that certain drivers find ways around the system. They present a "valid" CDL in spite of the fact that they do not have a current medical certificate. Don't let these drivers get by your qualification process and into your fleet! This webcast will cover the pitfalls of driver qualification, provide a regulatory update, and discuss best practices in screening and selection criteria, background checking, safety performance histories, physical considerations, annual reviews, and records retention.
Download Webcast  |  Download PowerPoint®

The Fleet Optimization Center: Your Ticket to Profitable Back Hauls
According to recent benchmarking surveys conducted by the National Private Truck Council, private fleets are loaded, on average, 72 percent of the time. You know filling empty miles is critical to your fleet's overall efficiency. What you may not know is how to best meet the challenge. In March of 2008, the NPTC announced the establishment of the Fleet Optimization Center in partnership with C.H. Robinson. Private fleets that have taken advantage of the FOC program gained access to a team of specialists, provided by C.H. Robinson and they saw results in terms of fewer empty miles. This webcast will offer expert advice on establishing a profitable backhaul program from fleet representatives and C.H. Robinson fleet optimization specialists.
Download Webcast

2008 Webcasts

Private Fleet Liability: Myth vs. Reality
This one-hour webcast recording, explains why having a private fleet does not necessarily increase a company's exposure to liability, nor does outsourcing to third parties necessarily eliminate or mitigate this risk. DISCLAIMER: While these items relate to the law, we are not engaging in legal advice. If you have questions relative to a specific current or pending legal case, please consult a legal professional.
Download Webcast

Managing Accident Liability Exposure
This webcast will take you beyond the DOT-required post-accident procedures, covering such topics as: DOT requirements, reducing exposure to litigation by following DOT regulations, evidence collection and preservation, accident scene reconstruction, on-board event recorders and the risks of "spoliation" (i.e., loss of event data), and much more! DISCLAIMER: While these items relate to the law, we are not engaging in legal advice. If you have questions relative to a specific current or pending legal case, please consult a legal professional.
Download Webcast

How to Survive a DOT Audit
This webcast recording features industry experts discussing the latest issues related to DOT's increased enforcement activities and how to prepare for a DOT compliance review in this course. Here are some of the topics covered: questions asked by DOT auditors, a list of paperwork they'll review, what they'll look for in your files, the 6 key factors assessed in a compliance review, and interpreting your SafeStat score.
Download Webcast

Driver Recognition Programs
This webcast recording will help you cut through the marketing hype to find out what works from seasoned industry professionals. Specific topics covered in the webcast recording include: avoiding pitfalls of driver recognition programs, NPTC benchmarking information and best practices, case studies from actual NPTC members, industry experts discussing what makes such programs succeed or fail, and more!
Download Webcast

The Dispatcher-Driver Relationship
This webcast recording gives you insights into the driver-dispatcher relationship. Following are just a few of the topics covered: moving from load manager to business manager, selecting dispatchers with the right skills, capturing and acting on driver feedback through surveying methods, utilizing technology to reduce driver paperwork and improve driver morale, and more!
Download Webcast