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Frequently Asked Questions

Questions regarding SAFE•Sim Truck Driving Simulator? Email your questions here.


How many drivers can I train with SAFE•Sim?

With the SAFE•Sim Test Drive (only $99), you can train as many drivers as you'd like for the 30-day test drive period. After that time, the software will be de-activated (the steering wheel and pedals are yours to keep). If you decide to continue to use SAFE•Sim after the 30 days, your $99 test drive payment will be applied to the surprisingly affordable full purchase price of only $2,495. Once purchased, there's no limit to the number of drivers you can train with your SAFE•Sim program.

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What types of driving environments, hazards, and emergencies does SAFE•Sim simulate?

The SAFE•Sim Truck Driving Simulator provides you with a safe, effective way to put drivers through real-world driving environments and hazards. This type of high-risk training would be far too expensive and dangerous to conduct with real trucks on real roads. Each driving hazard can be specifically pre-selected by the trainer. The types of driving environments and hazards include:

  • City
  • Interstate/freeway
  • Country
  • Mountains
  • Construction work zones
  • Night driving
  • Rain
  • Ice
  • Fog
  • Heavy traffic

The program also simulates many different high-risk or emergency situations, including:

  • Aggressive motorists
  • Vehicle entering or blocking roadway
  • Sliding on ice
  • Animals entering roadway
  • Hard braking and/or riding brakes in mountains

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What driving skills does SAFE•Sim help develop?

With the SAFE•Sim Truck Driving Simulator, you can conduct high-energy training that will sharpen critical accident-reducing driving skills, including:

  • Hazard perception - seeing hazards
  • Defensive driving
  • Situational awareness
  • Crash avoidance
  • Speed and space management
  • Braking
  • Use of mirrors
  • Cornering
  • Emergency maneuvers
  • Skid control and recovery

SAFE•Sim challenges your drivers to deliver a load within a certain time while operating the vehicle safely ... and in a variety of trainer-selected conditions. The simulator also records driver errors so that trainers and drivers can review them later to assess driver deficiencies and determine if additional training is required. Companies can also use the playback and infraction report features to measure performance against traffic laws and company-specific safety standards, and to screen potential drivers during the hiring process.

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What are the system operating requirements?

  • CPU: 2.5 GHz ir better Intel® Pentium® 4 processor with USB Port OR AMD® Athlon® XP - 2500+ better
  • XP Home or Professional, 2000 Professional (Service Pack 4 or later)
  • RAM: 1 gigabyte (GB) system memory or more
  • Video Card: 128, 256 or 512 MB - ATI Pro recommended, nVidia Ultra compatible
  • Hard drive space: 1 GB Free Hard Drive Space
  • CD-ROM drive required
  • Sound system: Sound Card, Stereo System with speakers or headphones
  • Mouse: Required
  • Keyboard: Required
  • Monitor: Required, 19” Flat CRT or 18” LCD or larger
  • Included with the product: Force Feedback Steering Wheel and Foot Pedals

If you have questions on SAFESim's system operating requirements, contact Keller's Technical Support Specialists:

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Will SAFE•Sim work on a laptop? 

Yes, SAFE•Sim will run on some newer high-performance laptops. However, there are some tradeoffs for the portability gained by training with SAFE•Sim on a laptop. The cost of a high-end laptop is considerably more than a desktop computer. The screen is smaller, and may be more difficult to see when placed behind the steering wheel unit. To address this you may want to "borrow" a full size monitor at your remote training locations or project the screen image using a projector designed to work with your computer.

Keep in mind that the use of a laptop limits the amount of unsupervised self-paced training you can do. And if you plan to carry the laptop to multiple locations, you'll also need to carry the steering wheel and pedals, or ensure that they're available at the location you plan to visit.

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What types of vehicles does SAFE•Sim allow drivers to operate?

With SAFE•Sim, drivers can operate:

  • Tractors (long nose, short nose and cab over)
  • Trailers (dry van, tanker, and flatbed)
  • Non-Articulated Vehicles (straight trucks)

In addition to choosing a vehicle type, you can also select:

  • Load (full, partial or empty)
  • Transmission (manual, automatic)

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How does a driver actually "drive" the simulator?

The driver sits in front of the PC; hands on steering wheel and foot on pedals. An on-screen image responds to wheel and pedal movements, and the driver actually experiences the same sensations as on the road — wheel vibration, engine noise, etc.

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What types of controls does the driver see/use with SAFE•Sim?

The driver controls wipers, lights, turn signals, shifting, mirror and side views. Pedals include accelerator and brake; "functioning" gauges include speedometer and tachometer.

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What kinds of skills will my drivers learn or improve by using the simulator?

SAFE•Sim lets drivers practice hazard perception, speed and space management, braking, using mirrors, cornering, emergency maneuvers and skid control. Drivers will also learn how to drive safely in emergency situations, including handling objects in the roadway, sliding on ice, aggressive motorists, and hard braking and/or riding brakes.

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How can I see what SAFE•Sim actually looks like?

A 30-day Test Drive, including fully-functional software, an instructor's guide, steering wheel and pedals, costs $99. To order your Test Drive, click here.

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What types of recordkeeping/documentation does the software include?

SAFE•Sim will allow you to track driver results and training records. Data can be shared via the internet with other locations.

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Are custom versions of SAFE•Sim available?

Yes. Call 1-800-843-3174, ext. 2156 to inquire about customized versions that include your vehicles, routes and driving conditions.

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How does SAFE•Sim compare to other driving simulation programs?

SAFE•Sim is the only desktop driving safety simulator available. Other simulation training is extremely costly, requires travel to a training location, and focuses on the mechanical aspects of learning to drive, rather than safe driving. At a cost of just $2,495 per SAFE•Sim simulator, carriers can outfit each of their locations for less than the cost of outside simulation training.

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Is SAFE•Sim only for new drivers?

SAFE•Sim can benefit experienced drivers as well as novice drivers because the trainer can control the difficulty of the driving experience. Training can be tailored to the needs of the driver based on experience and accident history, as well as skill deficiencies or strengths. SAFE•Sim can also be used for post-accident training and even as a pre-employment screening tool to identify unsafe driving behavior.

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How can I customize my training with SAFE•Sim?

You can select the routes you want your drivers to train on, and choose the environmental conditions and hazards you want them to experience. You can compare results by having all your drivers practice the same route, or you can set up different routes for each driver. The length of routes, frequency of training and degree of difficulty are all customizable. SAFE•Sim offers unequaled training flexibility, especially when combined with traditional on-the-road and classroom training.

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How will my company benefit from training with SAFE•Sim?

Simulation training is "experiential" training designed to help reduce the frequency and seriousness of crashes. Crash reduction decreases operating costs due to insurance claims/premiums, personal injury, liability/litigation, vehicle repair and out-of-service vehicles. The bottom line: lower operating costs mean higher profits.

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If I want to train multiple drivers at one time, do I need to purchase individual SAFE•Sim units at $2,495 each?

For multiple-driver training, you'll need to purchase several units. Discounts are available for multiple-unit purchases. Call 1-877-564-2333 for details.

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What type of benchmarking or testing is included for trainees?

The software produces a report that details the specific situations where the driver made mistakes or poor choices during a trip (infractions). View a sample Trip Report. You can develop performance benchmarks for your drivers by establishing what you consider acceptable levels of performance for any given trip.

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What are the minimum and maximum hours required to complete the training sessions?

The trips vary in length, from about 10 to 15 miles. The time it takes to complete a trip will depend on a variety of driving conditions affecting the vehicle's average speed (traffic, weather, hazards, terrain, vehicle load, etc). Consider a minimum training session 15 minutes in length. You can string several trips together to create training sessions of any length.

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Who (carriers/schools) was part of the testing (piloting) of this program?

Nearly 100 small, mid-size, and large carriers, as well as private fleets, were consulted during the development of SAFE•Sim. Truckload, L-T-L, flatbed, tanker, and auto carrier operations have given their input. In addition, a leading technical college has participated in the product review. Out of respect for the privacy of these organizations, their names will remain anonymous. However, many are nationally recognized companies.

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Do you have a simulator for cars, pickups and SUVs?

Our primary mission is to teach safe driving skills to truck drivers, and that's why SAFE•Sim was developed. We haven't ruled out the possibility of an auto fleet version in the future. However, several customers have commented that aside from certain physical aspects of the SAFE•Sim driving experience, much of the simulator learning (such as hazard perception) has broader application, to any type of vehicle on the road.

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Can this program be installed to a server and run on several PCs on a LAN simultaneously?

No. We're working on an install that will allow the data to be stored on a network server for central administration and reporting, but driving the simulator will not work over a network.

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Can I purchase the Test Drive, run it on my 512-MB RAM system, and then upgrade my system to 1GB if I decide to buy?

We don't recommend this. Although some of the shorter trips may run with this configuration, most won't. A 512-MB RAM stick is inexpensive at many retailers, and if you decided not to buy SAFE•Sim, you'll certainly be able to use it for some other purpose.

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Does the simulator include dump trucks, garbage trucks, fire trucks and buses?

SAFE•Sim currently doesn't include any of these. However, all of these vehicles have similar characteristics to straight trucks, which are included in SAFE•Sim's vehicle options. Some of these specialized vehicles may be available in a SAFE•Sim add-on module in the future.

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Do you have routes for other states?

SAFE•Sim's routes were chosen because they represent a sampling of the most common types of roads, climate, terrain and geographical features in the continental U.S. If you're interested in specific routes outside of these, please contact our Custom Soltuions department at 1-800-843-3174, ext. 2156 for a quote on your requirements.

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Can I purchase the software separately, and use it with my own hardware?

The SAFE•Sim CD is not sold separately. SAFE•Sim is designed to work with the controllers included. Introducing other hardware that hasn't been tested may or may not work, but will certainly have to be reconfigured. The SAFE•Sim package, complete with a steering wheel and pedals, offers the best results, and is reasonably priced at $2,495.

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Is there a simulator in use in my area that I could look at before buying?

The 30-day Test Drive program, at $99, is intended to provide a low-cost way of sampling SAFE•Sim's powerful capabilities right at your own location. You'll need more than an overview to explore SAFE•Sim's many features, and how they can fit with your current training program. If you're still not convinced that the Test Drive program is a good deal for you, call us at 1-877-564-2333, and we'll be happy to discuss your specific situation.

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